As part of our commitment to being a responsible business we are always looking for ways to promote sustainable business practice, in the way we work and in the services we provide to our customers and stakeholders.
Medical Records bags made from recycled material
Better for the environment
Our medical records movement service uses secure bags to transport patient records from practice to practice, ensuring continuity of patient care.
Reducing the carbon footprint through online services
Primary care support services used to rely heavily on the completion and submission of a variety of paper forms, completed either by hand or printed off, for Performer list applications and changes, Pension processes, ophthalmic payments, and market entry applications amongst others.
PCSE Online offers electronic online services for primary care providers for performer list, ophthalmic payments and market entry processes, with GP payments and pensions coming in 2021. Less reliance on paper means fewer trees are felled for paper production.
Reduced paper production means less impact on the environment during the manufacturing process. As processes are now online, there is no need for any paper to be submitted to PCSE, for example, ophthalmic claims were formerly posted, requiring transportation. This is no longer required, reducing harmful CO2 emissions into the air.
Cessation of Lloyd George Envelope Provision
A step closer to a digital NHS - the Lloyd George envelope digitisation project
The Lloyd George envelope digitisation project aims to digitise the historic paper patient records held by practices. From January 2021, practices no longer receive a new paper Lloyd George envelope for a first time registration, such as a baby or new entrants to the NHS, as one part of the NHS digitisation project.
As part of this project the way practices manage medical records for new patient registrations is changing, and the production and distribution of new patient paper Lloyd George envelopes ceased in January 2021.
The digitisation project will reduce the burden associated with the movement of paper records and free up space in practices that is currently used for storage of these records. At some practices, this may provide additional office or clinical room capacity, improving patient experience.
Not only will these changes help us to become one step closer to a digital NHS, it also has environmental benefits too. Both NHSEI and PCSE are committed to being responsible organisations and are working together to reduce our carbon footprint for the services we deliver.
This change will result in over 16 less tons of paper being produced and distributed across the country, which is the same weight as ten cars and equates to felling 200 trees!
Capita - Responsible Business
We create better outcomes
Capita's purpose is to create better outcomes, and as a business, they are doing this through a five-year responsible business strategy, across five themes: Operating responsibly, Youth skills and jobs, Digital inclusion, Inclusive workplace and Sustainable innovation.
The company's real commitment to creating better outcomes for employees, clients, stakeholders and the communities within which it operates is demonstrated in its actions: To date, Capita has:
Find out more at capita.com/responsible-business