CitySprint perform weekly collection and deliveries to all practices. It is likely that they will collect the records during the next scheduled visit. If CitySprint do not arrive on the next scheduled collection / delivery date, please contact us.
There may be a number of reasons why CitySprint will not collect a record. Please ensure that:
PCSE are only able to deliver and collect from your Main Practice location. We are unable to deliver and collect records from a provider (for example a provider of off-site storage).
Your CitySprint collection / delivery will be once a week from / to your Main Practice. You can view which day CitySprint will collect / deliver to your Main Practice on the PCSE Online homepage.