Practices should use the new ‘Request Movement’ area of PCSE Online to request the movement of:
- Records for patients no longer registered at your practice
- Additional notes for a record you have already returned
- A record you were not expecting
You’ll be asked to enter the patient’s NHS number on PCSE Online. CitySprint will deliver a tracking label for the record movement with your usual records collections and delivery. You can then put the record in a shipping bag, affix the label, and leave for CitySprint to collect.