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Patient lists

How many times a year is a list reconciliation requested?

Only once every 3 years. You can request an ad-hoc List Reconciliation if you have concerns with patient list size.

What should I do if I have a query or discrepency regarding patient lists?

It is the responsibility of each practice to maintain its patient list. If you think there is a discrepancy between the patient list on your clinical system and the patient list PCSE hold for your practice, please email your patient list to PCSE at after the next quarter end period with the following information:

  • your name
  • the name of your GP practice
  • the address of your GP practice
  • your practice telephone number
  • the ODS code for your practice (GP main practice codes are a letter followed by five numbers)

PCSE will review your practice list. If necessary, we will send your practice a set of actions based on the outcome of the review. These actions will ensure that all patients are accurately registered and must be implemented as a matter of urgency.

Any delays in the validation process:

  • create potential patient safety risks for safeguarding and access to wider health and cancer screening services
  • risk the GP practice not receiving correct patient payments