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Ophthalmic Performers List

Applications to join the National Performers List for England are made via PCSE Online. You will need to register as an applicant in order to access the online application form.

To register go to https://secure.pcse.england.nhs.uk/PL.  Where it says, “Register as a”, select “Register as a Performers List Applicant” from the drop-down menu.  You will then need to enter your details to register as an applicant.  Once registered, you can complete the application on PCSE Online.

 

Further details on how to register and create an application can be found on our website https://pcse.england.nhs.uk/services/performers-lists/  in the user guide PCSE Applicant User Guide.

As a current Performer, your information should be migrated across to the new system. In which case you will need to speak to a user Administrator at your store/practice to add you as Portal user.

NHS England and Primary Care Support England (PCSE) are introducing improvements to the National Performers Lists entry and change notification processes. PCSE has introduced a new online process, making it much easier to submit and track Performers Lists applications and change requests via PCSE Online.

The Performers Lists administration on PCSE Online went live on 30th September 2019 for Ophthalmic Performers and can now be accessed if you are registered for PCSE Online and your account has been verified and processed.

No. All existing submissions will continue to be processed manually. They won’t be accessible on the new system, only applications started via PCSE Online can be tracked.

The PCSE team has been working to ensure all previous submissions are processed in good time. Once your status has been approved by NHS England and then processed by PCSE you will receive a notification to say that the change has been completed.

No. All existing submissions will continue to be processed manually. They won’t be accessible on the new system, only applications started via PCSE Online can be tracked. The PCSE team has been working to ensure all previous submissions are processed in good time.

Once your application has been approved by NHS England and then completed by PCSE you will receive a notification to say that you are now on the Performers List.

No. All existing submissions are already being processed and resubmitting an application could cause the process to take longer. The PCSE team has been working to ensure all previous paper submissions are processed in good time.

You will receive a notification once your application or status change has been approved by NHS England and then completed by PCSE.

Please contact PCSE via the online enquiry form.

To do this go to the Contact Us page of the PCSE website and select “Performers List” from the drop-down list of subject enquiry types.

Complete the details requested and state in your message that you require technical help with completing your online application to join the Performers List for England

All applications to join the National Performers List, supporting documentation and information change requests should be done through PCSE Online.

Please check the type and size of document you are trying to upload. PCSE Online allows the following file types to be uploaded:

MS Word Document Types

MS Excel Document Types

Image Document Types

.doc 

 

 

.csv

 

.png 

 

.docb 

 

.xls  

 

.svg   

 

.docm 

 

.xlsx

 

 

.docx 

 

.jpeg   

 

 

.dot 

 

.jpg    

 

 

.dotm 

 

.gif  

 

 

.dotx 

 

.tif      

 

 

.pdf 

 

.bmp 

 

 

.txt

 

.img

 

 

 

File size is restricted to no more than 4MB.  Please note that if you are trying to upload multiple documents in the certificates page (up to a maximum of five documents), the size of all these five documents combined should not be greater than 4MB. If you attempt to upload a Document with a (.) OR special characters for example (?<!\.)$.) in the filename this will NOT upload. Some documents are scanned at high definition. Try using standard definition to reduce the file size.

This is an unsupported file format. Please reload the file without these characters in the file name.

For example:

Marjorie.Smith CV.v1.7 – unsupported file format
Marjorie Smith CV v1 7 – acceptable file format

You can request that the Performers List team investigate this via PCSE’s online enquiries form. Select ‘Performers List’ as the subject enquiry type and complete the information requested. Please include a description of the issue in the message box when prompted and include your Regulatory Body and Performers List numbers in the communication.

Primary care providers should speak to your NHS England local office to confirm the status of a performer in the absence of them being evident on the National Performers List website.

Please notify your NHS England Local Office of the death of a Performer.

NHS England should notify PCSE via PCSE Online. Details on how to do this can be found in the user guide PCSE NHS England Local Office User Guide.

PCSE Online is a web-based solution for securely submitting GOS claims, Performers List change notifications and Performers List applications. Users can access the service via the PCSE website with a unique login ID and password.

Some users may already have access to PCSE Online for ordering supplies. If that is the case, they will need to be set up as Users for the Ophthalmic Performers List and/or Ophthalmic Payments services. These Users will still need to follow the User Registration guidance to gain access to those new services.

You can access PCSE Online via this link

The store needs to set up its User Administrators first. These User Administrators can then select the Performers that are relevant to their store. Only once this has been done can Performers use the online service. If you work for Specsavers, Boots, Vision Express, Asda Opticians, Scrivens or Optical Express your store User Admins may not yet be set up.

You should contact your Head Office to find out more. If you work for one of these organisations and need to make a change to your status on the Performers List, you can continue to use the paper version until your store is registered.

You can visit the PCSE website for additional guidance, or to submit an enquiry via the Contact us forms: www.pcse.england.nhs.uk/contact-us/. Alternatively, you can call the Customer Support Centre on 0333 014 2884.

You can track the status of any application or change request status on the home screen of PCSE Online. When the status of your application or change request is updated, you will receive an email notification signposting you to PCSE Online for further information. 

If you need to contact the PCSE Customer Service Centre for any reason, please quote the unique reference number which was emailed to you on submission of your application/change. Further details can be found on our website: https://pcse.england.nhs.uk/services/performers-lists/ in the relevant user guide PCSE Applicant User Guide or PCSE Performer User Guide .

To cancel or re-schedule a face to face appointment, please contact your Performers List Liaison Team representative. Their contact details are provided on the original appointment confirmation.

  • Draft – Not yet submitted
  • Submitted – Application has been submitted to PCSE for processing
  • Undergoing Detailed Checks – Application or change has been submitted and is being processed by PCSE before sending it through to NHS England for a decision. When this happens, you will receive an email notification.
  • Under Consideration – Application or change has been processed by PCSE and sent through to NHS England for consideration. You will receive an email notifying you when a decision has been made.
  • B. In some cases there may be an additional status of ‘awaiting NHSE response’ and this will be when you as the applicant have rejected the conditions imposed on your application to join the National Performers List.

You can update your GOC number via the “Home Page” on PCSE Online. Login to PCSE Online and click on the “Update GOC number” button

You can make changes to the following details via PCSE Online including:

  • Personal details
  • Employment details
  • NHS England Local Office details

When updating the information, only input against the fields that require changes.

You can track the status of any application or change request on the home screen of PCSE Online. When the status of your application or change request is updated, you will receive an email notification signposting you to PCSE Online for further information. 

If you need to contact the PCSE Customer Service Centre for any reason, please quote the unique reference number which was emailed to you on submission of your application/change. Further details can be found on our website: https://pcse.england.nhs.uk/services/performers-lists/ in the relevant user guide PCSE Applicant User Guide or PCSE Performer User Guide .

  • Pending – Change request has been submitted for processing
  • Assigned – Change request has been submitted and PCSE will process the request. You will receive an email notifying you when a decision has been made.
  • Awaiting NHS England Decision – Change request has been submitted and is with NHS England for consideration. You will receive an email notifying you when a decision has been made.
  • Closed – Change request is complete.