General PCSE Online FAQs

Firstly, PCSE will need your new practice ODS code. ODS codes are used by NHS Digital to identify organisations across health and social care. They are issued by the Organisation Data Service which is part of NHS Digital. PCSE requires ODS codes in order to set your practice(s) up and issue log-in details for PCSE Online.

To obtain your practice ODS code, please contact the ODS Team at NHS Digital on 0300 303 4034 or via email on Exeter.helpdesk@nhs.net.

What happens next?

When you have your new practice ODS code, please email us at: pcse.datamanager@nhs.net and state that you would like to extend a current main contact to a new practice/pharmacy.

Please include in your email:

Details of your existing practice:

• The name of your existing practice
• The organisation/ODS code for your existing practice (Dentists code starts with ‘V’, ophthalmic codes start with ‘TP’, pharmacies code starts with ‘F’, GP main practice codes are a letter followed by five numbers)
• The name of the main contact we hold for your existing practice
• The email address for the main contact we hold for your existing practice
• The existing practice/organisation address
• The existing practice telephone number

 Details of your new practice:

• The practice ODS code for your new practice
• The name of your new practice
• The address of your new practice

Once PCSE has received this information, we will call the new practice and ask a contact there to verify the information provided.

When PCSE has processed this change, the new practice will be added to your PCSE Online account and will appear in the dropdown box underneath ‘Select Organisation and Address’.

To order supplies for a particular site: 

• Log in to PCSE Online
• Select the site name from the drop down box underneath ‘Select Organisation and Address’
• When the site appears, select it
• Click on update
• Click on ‘Supplies’ to make your order and items will be delivered to that site.

To set your new GP branch up with access to PCSE Online, firstly we will need your new branch ODS code.

What is an ODS code and how do I get it?

ODS codes are used by NHS Digital to identify organisations across health and social care. They are issued by the Organisation Data Service which is part of NHS Digital. PCSE requires ODS codes in order to set your branch(es) up on PCSE Online.

To obtain your branch ODS code, please contact the ODS Team at NHS Digital on 0300 303 4034 or via email on Exeter.helpdesk@nhs.net.

Please request the pdf report file from the ODS team which will highlight the address and your new code. Please note: these pdf reports are only issued when new ODS codes are created. You will not receive one for codes that already exist.

What happens next?

Once you have your branch ODS code, please email us at: pcse.datamanager@nhs.net and state that you would like to set up access to PCSE Online for a branch practice.

Please include in your email: 

Details of your main practice

• The name of your main practice
• Your organisation type (GP)
• The organisation/ODS code for your main practice (GP main practice codes are a letter followed by five numbers)
• The name of the main contact PCSE holds for your main practice
• The email address for the main contact we hold for your main practice
• The main practice/organisation address
• The main practice telephone number

Details of your branch practice

• The name of the main contact you would like to set up for your branch including title
• The email address for the main contact you would like to set up for your branch
• The ODS code for your branch (Branch practice ODS codes begin with the main site code, followed by 001, 002, 003 )
• The name of your new branch practice
• The new branch practice/organisation address
• The new branch practice telephone number

When PCSE has received this information, we will call and ask a contact at the practice to verify the information provided. The nominated main contact will then receive an email with details of how to access PCSE Online. If you are the main practice contact and wish to be the main contact for a branch practice also, when PCSE has processed this change, the branch will be added to your existing PCSE Online account and will appear in the drop down list underneath ‘Select Organisation and Address’.

When GP practice’s merge, one site will become the main site. The other site(s) will operate as branches and will need new branch ODS codes. Branch practice ODS codes begin with the main site code, followed by 001, 002, 003 depending on the number of branches there are. 

What is an ODS code and how do I get it?

ODS codes are used by NHS Digital to identify organisations across health and social care. They are issued by the Organisation Data Service which is part of NHS Digital. PCSE requires ODS codes in order to set your practice(s) up on PCSE Online.

To obtain your practice ODS code, please contact the ODS Team at NHS Digital on 0300 303 4034 or via email on Exeter.helpdesk@nhs.net.

Please request the pdf report file from the ODS TEAM which will highlight the address and your new code. Please note: these pdf reports are only issued when new ODS codes are created. You will not receive one for codes that already exist.

What happens next?

Once you have your branch ODS code, please email us at: pcse.datamanager@nhs.net and state that you would like to set up access to PCSE Online for a new branch.

Please include in your email: 

Details of your main practice

• The name of your main practice
• Your organisation type (GP)
• The organisation/ODS code for your main practice (GP main practice codes are a letter followed by five numbers)
• The name of the main contact PCSE holds for your main practice
• The email address for the main contact we hold for your main practice
• The main practice/organisation address
• The main practice telephone number
  

Details of your branch practice

• The name of the main contact you would like to set up for your branch including title
• The email address for the main contact you would like to set up for your branch
• The ODS code for your branch
• The name of your new branch practice
• The new branch practice/organisation address
• The new branch practice telephone number

When PCSE has received this information, we will call the branch practice and ask a contact there to verify the information provided. The nominated main contact will then receive an email with details of how to access PCSE Online. If you are the main practice contact and wish to be the main contact for the branch practice also, when PCSE has processed this change, the branch will be added to your existing PCSE Online account and will appear in the drop down list underneath ‘Select Organisation and Address’