This help section is for GP Practices using PCSE Online. Topics covered are:
In November 2019 we sent practices a registration letter addressed to the CQC Registered Manager, follow the guidance in the letter to register. If you have mislaid the letter or you haven’t received it you can ask for a new letter by emailing us at email@example.com
PCSE sent out emails to all GPs with a GMC registered email address. This email contained a verification link. If you never received this link please contact us and we can assist you in receiving a new link.
Please ensure you have an email registered with the GMC, if you haven’t, there are three ways to add a GMC email address:
If you have updated your email address, you should allow 14 days for an email verification link as PCSE will obtain your new email address.
If you believe we have the correct email address but haven’t received a verification link you can email: firstname.lastname@example.org to request a new link be sent out. Please ensure you confirm your GMC email in this communication.
If you have forgotten your password or believe it to be expired, you can request a reset by clicking on “Forgotten Log Details” on the PCSE Log in page. Your username will be your GMC registered email address.
Please use the correct number of characters and special characters outlined, to ensure your password is secure.
PCSE sent out emails to all user admins registered email addresses. This email contained a verification link. If you never received this link, please contact us and we can assist you in receiving a new link.
Email email@example.com to request a new link be sent out. Please ensure you only request for a new link for your own account.
User Administrators are nominated by the CQC Registered Manager and have the responsibility of assigning performers list related roles to other members of staff within their practice.
User Administrator(s) in your practice can assign performer list related roles to other members of staff. If you already have access to PCSE Online for other roles your User Administrator(s) can assign you with extra roles so that you can access the performers list functions on PCSE Online.
Please be advised: The Performer List role for practice staff is not used to add GPs to the practice, this is handled directly by the GP, the role is only for approving changes.
A CQC Registered Manager can register up to four User Administrators.
Please email firstname.lastname@example.org to request additional user admins. You can have a maximum of 4 user admins.
If you only require a user admin to be removed, this can be completed by another user admin within your organisation.
You can do this on PCSE Online. We have produced a Performer Management User Guide to help you when using PCSE Online. The guide includes information about; how to change; personal details, employment details, status and NHS England Local Office.
It is the responsibility of a GP to keep their status updated on the Performers List, they can do this on PCSE Online.