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New medical records movement service – phase two go-live date announced

The new medical records movement service was rolled-out to practices in phase one (North of England and East Midlands) on 18th July 2017. These practices now receive tracking labels for records deducted from their practice.  Records are individually bag and labelled, and then delivered directly to the requesting practices, or into long-term storage.

The new service is working well for practices in phase one and PCSE and NHS England are pleased to confirm that the next phase of the roll-out will go live week commencing 2 October 2017.

Practices in phase two (covering the West Midlands) will receive an email on September 5 2017 which will inform them that their practice will start to use the new service from October. PCSE will send this to the main contact held for each practice. A pack of information will also be delivered to each practice in phase two three weeks prior to the introduction of the service.

Benefits of the new service include:

  • A more secure service ensuring patient confidentiality
  • Online tracking of record movements
  • Faster movement of records between practices*

*The new service remains highly dependent on the timely release of records from storage facilities and from GP practices.