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Inappropriate usage of the medical record shipping bags

NHS England and Primary Care Support England would like to remind GP practices that under no circumstances should the following items be placed inside medical record shipping bags:

  • prescription pads;
  • unwanted supplies; or
  • clinical samples

The shipping bags are only to be used for the medical records collection service and should only contain medical records.  Using the bags to forward any other materials could represent a clinical safety, information governance or health risk.

For information on how to return supplies please click here.