In response to feedback from practices and practitioners, PCSE has introduced a new, simple online form for GP payments and pensions administration and queries from 20th December 2017.
The online form should be used to:
Accessing the online form
The online form will ensure the quickest possible response time to your requests and queries. You will be prompted for all the information PCSE needs to process your request.
Once you submit your form, you will receive an acknowledgement email with a copy of your query.
GP practices will receive a flyer available to download here, from their CitySprint courier from week commencing 18th December.
From 20th December 2017, the email addresses firstname.lastname@example.org and email@example.com will no longer be monitored, and all forms and queries must be submitted using the online form. Queries submitted by email prior to 20th December will be responded to, and do not need to be resubmitted using the new form. Any GP payment or pensions queries sent to any other PCSE email address will receive a response with directions to the online form.