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Outstanding medical records - important update

Over the last year, some practices have reported that they have not received medical records they were expecting. Following a detailed analysis, it was found that the largest proportion of records were still with the previous GP practice where the patient had been registered.

In order to move these outstanding records from previous to new practices, PCSE will soon be delivering tracking labels for medical records held at practices where the patient is no longer registered.

Practices in phases one and two, using the new records movement service will start to receive labels for outstanding records between November 2017 and January 2018.

Practices that do not yet use the new service will receive labels for outstanding records after they start to use the new service.

Further information is being provided to practices individually by email. We thank you for your continued cooperation with this.

For FAQs regarding this please click here