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New process for returning previously rejected GOS forms

PCSE is introducing a new process for practices to follow when returning previously rejected GOS forms. The new process will help ensure we process previously rejected GOS forms as efficiently and accurately as possible.  With immediate effect, please can you:

  • Separate any previously rejected GOS forms from your normal/new GOS form submissions
  • Put a cross (X) in the top right hand corner of each previously rejected form
  • Batch them together using a separate batch header for each GOS form type
  • Write clearly on the batch header/s ‘PREVIOUSLY REJECTED’ underneath the name and address for payment box and securely fasten each batch together
  • Return the rejected forms to PCSE along with your normal GOS submissions to the usual addresses: Post to Primary Care Support England, PO Box 350, Darlington, DL1 9QN or courier to Capita Intelligent Communications, Building 17, Units 2 & 6, Lingfield Point, McMullen Road, DARLINGTON, DL1 1RW.

Any rejected forms that have already been updated and returned will be processed for payment.

The process for submitting new GOS forms remains the same and can be viewed on the PCSE website here.
 
If you have any queries regarding this new process for returning previously rejected forms, please contact us via our enquiries form, selecting ‘Ophthalmic payments’ as the subject enquiry type, or call us on 0333 014 2884.

Thank you for your support.