You may have recently noticed that some tracking labels being delivered by CitySprint, or affixed to the front of medical records are pink instead of white.
This is a temporary measure to help us manage a change in Stop ID codes for some practices.
What is a Stop ID?
Stop IDs are codes shown on the top left of medical record tracking labels, and are used by CitySprint to identify your practice.
What do the pink tracking labels mean?
Pink labels are currently being used by CitySprint to help identify practices whose Stop ID is changing.
You don’t need to do anything differently with the pink labels. Please affix them to the front of the medical records bags as usual.
To help ensure a smooth transition for practices with new Stop IDs, we would appreciate your support in releasing all records which you received tracking labels for in 2018 by 28th January 2019.
Has my practice Stop ID changed?
Any practice whose Stop ID is changing was informed by email in December 2018. The email was sent to the main contact we hold for each affected practice.