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Transfer of the Cervical Screening Administration Service

NHS England have confirmed that the Cervical Screening Administration Service will transfer back to the NHS on 1 August 2019 and the service will be managed by the NHS North of England Commissioning Support Unit (NECS).  Commissioning Support Units are part of the NHS and provide a range of services to NHS organisations locally and nationally

Operational responsibility will be taken over by the North of England and Midlands and Lancs Commissioning Support Units (CSUs), who are working with PCSE to ensure a safe transition of the service.

Contacting NHS Cervical Screening Administration Services from 1 August 2019

Some of the contact points for customers and stakeholders will change from 08.00 on 1 August 2019 as part of the service transition.

Email addresses that include ‘pcse’ will change, e.g.

 

Old PCSE email address

New CSAS email address

pcse.screening-preston@nhs.net

CSAS.Enquiries-Preston@nhs.net

pcse.screening-leeds@nhs.net

CSAS.Enquiries-Leeds@nhs.net

pcse.screeninglabs@nhs.net

CSAS.Labs@nhs.net  (this is Leeds, and for Lab use only for all results, enquiries and queries)

pcse.screeninglab-preston@nhs.net

CSAS.Labs-Preston@nhs.net (for Lab use only for all results, enquiries and queries)

pcse.screeningengagement@nhs.net

CSAS.engagement@nhs.net

 

  • Online forms will be hosted on a new NECS website at csas.nhs.uk.  Web content will transfer, including forms such as cease/defer/reinstate.  End users will see no difference to these forms other than a change in branding (see above) and instructions about contact points.
  • Any submissions to PCSE right up to the point of change will be processed.
  • After 1 August 2019, any email sent to previous PCSE inboxes will have clear redirect information for service users.  Similar messages on the PCSE website and cervical screening messages will have redirect links to NECS new website at csas.nhs.uk. This will remain in place for a period of time.
  • The PO Box will change from 1 August for paper correspondence, new details are as follows: PO Box 572, Darlington DL1 9AG.
  • During the transition, telephone contact will continue to be routed through the PCSE Customer Support Centre and the number (0333 014 2884) will remain in place.

In the meantime, please continue to use existing PCSE contact points for requests and queries about the current service.

Any questions specifically about the service transfer can be emailed to necsu.cervicalscreening@nhs.net

 

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