Following the letter NHS England and NHS Improvement sent to all contractors on 16 December about the rollout of lateral flow testing devices for COVID-19, we have invited contractors over recent weeks to order their testing devices for their patient-facing staff.
Ordering your test kits
If you have not yet placed an order for testing kits, please place your order as soon as possible and it will be processed.
Log into PCSE Online here to place your order for the self-testing kits. Your order will be delivered from mid-January. Orders placed before 30 December will be delivered in early January.
For queries on ordering or getting access to order, contact PCSE via the Contact Us form here. Choose Supplies as the category and type of enquiry and put Test Kit as the subject.
Use the tiles below to view the SOP, FAQs and information leaflet or click here. If after reviewing this information, you have any questions or require any additional support, please email firstname.lastname@example.org. This email address is only for queries around how to use the kit and where to send results etc.
Frequently Asked Questions
When will I receive my invite and instructions on how to order my test kits?
Invitations to order will be staggered across NHS England and NHS Improvement regions to ensure a smooth ordering process (this means not all providers may receive an invitation this week)
How can I prepare for ordering our test kits?
Contractors should notify the person who manages their PCSE supplies orders and their PCSE main contact that an invitation will be emailed in the next few weeks.
I can’t access PCSE Online, what should I do?
If you are not already registered for PCSE Online services, you can please contact us by completing the online enquiry form and selecting the ‘Register for PCSE Online’ option on the enquiry type. To look up your Organisation code, visit the NHS Digital ODS Portal
When will the test kits be delivered?
The delivery window for test kits will commence week commencing 4 January, and deliveries will continue throughout January 2021. Be sure to order your test kits as soon as you receive your invitation to order, to ensure you receive your tests in January.
How many tests are in one box?
There are 25 tests in one box, enough to last one individual 3 months.
How many kits should I order?
You should order one box of tests for each patient-facing staff member, including temporary patient-facing staff.
How do I check that my order was accepted?
You can check your order was placed correctly by going to the Orders Placed page. If you encounter a blank page after placing your order, please check the Orders Placed page to make sure multiple orders aren't placed by mistake.
What happens if an organisation misses the order window deadline of 30 December?
If you have not yet placed an order for testing kits, please place your order as soon as possible and it will be processed. Your order will be delivered from mid-January.
Last updated 18 December 2020