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COVID-19 PCSE service update

We understand the challenges that the COVID-19 outbreak places on Primary Care colleagues’ workloads and we want to keep you updated on what we are doing to support you during this time.

We continue to work with NHS England to prioritise services so that we can make sure they run smoothly, avoiding disruption to front line Primary Care. These essential services are:

  • processing the monthly contractual payments to GP practices
  • uploading of pharmacy monthly payment files
  • processing and payment of GOS claims to Ophthalmic practices
  • delivering and fulfilling supplies orders such as needles, syringes, prescriptions and essential NHS forms
  • processing patient registrations and urgent medical record requests to ensure continued patient care
  • ensuring that performers are correctly registered on the Performer Lists for England and able to provide services to the NHS

Please note, as we focus on the above essential services during this time, it may take longer for us to process and resolve queries for other services.

PCSE will continue to work with NHS England to do everything we can to ensure practices are supported.

For updates on each of our services during the COVID-19 outbreak, please click here.