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Ophthalmic Contractor Payments during COVID-19

We are working to support contractors, who continue to provide essential services for patients during the COVID-19 pandemic. So, we will be making the payments NHS England. These contractors will receive a monthly payment based on the average monthly reimbursement to the practice generated from GOS fees during the period March 2019 to February 2020.

Submitting GOS Claims

You should submit GOS claims as normal – cut-off dates haven’t changed. NHS England has advised during the COVID-19 period, claims can be submitted without a patient signature, as long as you enter ‘COVID-19’ in the patient signature box.

Contractor statements

Your Open Exeter statement will contain details of the paper claims processed and will show the value of the positive payment adjustment, where applicable.

If you have submitted any electronic claims during the period, the details of these will be contained in your PCSE Online statement. In this scenario, the payment you receive will be the sum of the amounts on both your Open Exeter and PCSE Online statements.

If you have any queries relating to COVID-19 payments, please contact your NHS England regional office. Find contact details here.

Register for PCSE Online

During the COVID-19 situation, use PCSE Online to submit your GOS claims electronically, with zero contact, maximising safety for staff involved, enabling all parts of the system to adhere to the government's social distancing recommendations. 

The PCSE Online system is free of charge and very easy to use. It provides you with a quicker and easier method of submitting GOS claims, together with a host of other benefits including:.

  • no rejected claims, as real time validation flags any errors before submission
  • easier monthly payment reconciliation via detailed online statements
  • reduction in costs as you will no longer need to post forms

The set up process is simple, so if you haven’t already registered please contact the ophthalmic engagement team at pcse.optomengagement@nhs.net who will help you get online and start using the system.

Further Information

For more information on the payments for optical practices providing essential eye care, visit AOP Coronavirus Updates.