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Integrated Care Boards (ICB)

PCSE is responsible for delivering Primary Care support services on behalf of NHS England and Improvement and has been providing these services to Primary Care Contractors and Commissioners since 2015.


The services we deliver are complex and the end to end processes often involve multiple systems and organisations. The majority of these services are managed digitally. Here is a brief summary of the services ICBs will be responsible for managing for the practices and performers in their geographical area:

  • Approving contract variations which form part of the Performers List
  • Manage monthly payment schedules
  • View and set APMS/PMS baselines: at the beginning of a financial year you will be able to set APMS/PMS baselines.
  • Approve locum and SOLO work and approve practice claims


PCSE YouTube Channel


Our YouTube Channel has a range of helpful video guides including the recording from our recent  ‘Introduction to PCSE’ webinar with the Senior Leaders in your organisation (click on the image to the right to view).


Subscribe to the channel as we regularly update content.

The Services We Manage at PCSE

Click on the tiles below to find out more about the responsibilities you may have across the services we oversee.


Contract Variation and Adjustments

Adjustments to payment schedules need to be made using a contract variation spreadsheet.

Find out more

Approve locum and SOLO work

If you have commissioned Locum or SOLO work then you can easily approve this via PCSE Online.

Find out more

QOF Figures

Search for a practice in your area and view their Quality and Outcomes Framework aspirational and achievement figures.

Find out more

Review and approve practice claims

You can easily review, approve, adjust or reject all practice claims for premises and locum cover costs via the PCSE Online.

Find out more

View and set APMS/PMS baselines

Commissioners can view the payment history for a practice on PCSE Online and use the previous year’s figures to set a new practice baseline.

Find out more

Manage Optional Services

If you have received a request from a practice in your area to remove an optional service that they are registered to provide, you can now log in to PCSE Online and do this with ease.

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User Management Guide for Commissioners

Guidance for creating, deactivating and amending user roles can be found in this guide along with the PCSE Online role descriptions.

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Commissioners Guide for Performers List Administration

This is a dedicated page for Commissioners to access user guides for PCSE Online Performers List services.

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Special Allocations Scheme (SAS) Patients

Here you will find the most common FAQs around patient removals including what will happen if a SAS patient tries to register at a practice.

Find out more

Practice Mergers and Closures

Completed Practice Mergers and Closures notification forms should be sent to the NHS England and NHS Improvement (NHSEI) Regional Local Team (RLT) in the first instance for sight and confirmation of any proposed/planned changes. The form, further information and FAQs can be found here.

Find out more

Ophthalmic contracts for approval

Update on this coming soon - watch this space

Patient List Maintenance

Update on this coming soon - watch this space.

Where can I find additional information on the ICB changes?

NHSEI general information on ICB changes can be found here and here.

For information regarding changes across digital systems and services for CQRS National and CQRS Local, please see Integrated Care Boards - CSU Collaborative (cqrs.nhs.uk)