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NHS England and NHS Improvement and Primary Care Support England suspended market entry applications from 25 March 2020 to allow staff who work on these tasks to be redeployed to functions which have higher priority during the current pandemic. As part of its overall recovery plan to restore services paused during the lockdown, staff are now being returned to their Market Entry roles and resuming work to process applications.

As of 1 June 2020 it is expected that the full Market Entry function will be restored. However, it is likely that some applications will take longer than the current regulatory timescales to process as the Market Entry teams work through the backlog of applications.


Market Entry Application Forms


Online Market Entry Applications  

In a digital-age, we provide you with a more efficient way to submit and track your applications. PCSE Online is a web-based option for submitting Market Entry applications. The pharmaceutical community can: 

  • Create a new application to join a pharmaceutical list 
  • Save a new application to review and edit prior to submission 
  • Check on the progress of an application 

PCSE Online requires mandatory fields to be completed and presents error messages for missing information and prevents submission until all required fields are completed. 

Applicants will log into PCSE Online, using their email address and unique password to access the secure platform.  

All Market Entry forms are available in the simple to use online system, which will present the applicant options based on the current ownership status  Body Corporate, Partnership or Sole Trader. 

Whether the applicant is a Body Corporate adding additional premises or making a change to director(s), or a Sole trader setting up new premises or making a change to current service provision, the new online system will guide you through the correct application process.  

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Application Forms

Download the application and Fitness to Practise forms here. 

Why go electronic?


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Submitting your paper application

Follow these steps to submitting your paper application for Market Entry.


Paper application forms for Market Entry and Fitness to Practise Applications can be downloaded here.

Alternatively, visit the NHS England website if you wish to download forms to:

  • Notify or apply for changes to opening hours
  • Notify of premises closures
  • Or, submit serious difficulty application forms for patients

Once you have completed your form, applications should be sent, by post or email, to PCSE with any relevant application fee made payable to NHS Commissioning Board.

Legal guidance about the fees can be found here.

Further information about the cost of different applications can be found here.

Email: PCSE.marketentry@nhs.net

Post: Primary Care Support England, PO Box 350, Darlington, DL1 9QN

Our Market Entry team will acknowledge receipt of your application by email. We will check your form has been completed properly and the correct fee is attached (where applicable) and will contact you if any information is missing.

We will then refer your Application to NHS England for their initial decisions regarding Deferral, acceptable Best Estimates and to approve any Interested Parties to be notified of the Application.

Where required we will notify Interested Parties of your application and allow 45 days for representations to be made.

We will then circulate any representations for a further 14 days for comments.

We then forward the application and accompanying information to NHSE to make a decision on the application.

Once NHS England informs us of the decision we will communicate that to the applicant by email or letter and any Interested Parties confirming any right of appeal and how to make an appeal.

The NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013, require NHS England to endeavour to determine an application as soon as is practicable, and unless consideration is deferred or there is good cause for the delay:

  • Notifiable applications must be determined within four months
  • Non-notifiable applications must be determined within 30 days.

Notifiable applications are those offering:

To meet current or future needs that are included in the relevant pharmaceutical needs assessment (PNA), to secure current or future needs that are included in the relevant PNA, and unforeseen benefits.

They also include relocations that do not result in significant change, distance selling premises, combined changes of ownership and relocations that do not result in significant change, and consolidation applications.

The four month or 30-day clock starts on receipt of the application.  It stops if missing information and/or documentation is requested and only restarts once that has been provided, or where an applicant successfully requests a review of the requirement to provide missing information and/or documentation.  The clock will also stop where NHS England decides to defer the application, for example on fitness grounds or where it decides to undertake a controlled locality determination in connection with the application.

NHS England may take longer to determine an application where there is a delay in third parties providing information, for example referees fail to respond to a request for a reference.


Good to know

Please read the PSNC briefing found here for important information relating to ODS (F) codes changes and required actions during a change in Pharmacy circumstances.

The following applications are processed by NHS England regional teams, rather than PCSE. 

Please contact your relevant regional team for enquiries or further information about:

  • Directed services
  • Temporary listing arising from a suspension
  • Temporary arrangements

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Reduce your carbon footprint

Electronic forms mean less paper and no need for postage and transportation

More security

Immediate submission in a secure system

Reduce missing information

Mandatory fields in the online form ensure required information is captured

Track progress

Check application progress online 24/7