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Not yet ready to move online?

All Market Entry applications can now be made online via PCSE Online. From making an initial application, to changing ownership to distance selling, you can now submit, track and view your application online.


Benefits of the new service

There are many benefits to submitting applications online which should make the application process quicker and easier.

Increased visibility: enables you to track the progress of your application.

Online validation: highlights any missing information, which is likely to reduce the risk of error from manual re-entry.

Intuitive: guides you through the correct application process, whether you are a Body Corporate adding additional premises or making a change to director(s), or a Sole Trader setting up new premises or making a change to current service provision

Reduces your carbon footprint: submitting your application electronically means there is no need for paper forms or cheques to be submitted.
Applicants can now pay online using BACS.

If you're not yet ready to move online, select the form you require below. 


How to submit a paper form

Paper application forms for Market Entry and Fitness to Practise Applications can be downloaded here.

Alternatively, visit the NHS England website if you wish to download forms to:

  • Notify or apply for changes to opening hours
  • Notify of premises closures
  • Or, submit serious difficulty application forms for patients

Once you have completed your form, applications should be sent, by post or email, to PCSE with any relevant application fee made payable to NHS Commissioning Board.

Legal guidance about the fees can be found here.

Further information about the cost of different applications can be found here.

Email: PCSE.marketentry@nhs.net

Post: Primary Care Support England, PO Box 350, Darlington, DL1 9QN

Our Market Entry team will acknowledge receipt of your application by email. We will check your form has been completed properly and the correct fee is attached (where applicable) and will contact you if any information is missing.

We will then refer your Application to NHS England for their initial decisions regarding Deferral, acceptable Best Estimates and to approve any Interested Parties to be notified of the Application.

Where required we will notify Interested Parties of your application and allow 45 days for representations to be made.

We will then circulate any representations for a further 14 days for comments.

We then forward the application and accompanying information to NHSE to make a decision on the application.

Once NHS England informs us of the decision we will communicate that to the applicant by email or letter and any Interested Parties confirming any right of appeal and how to make an appeal.

The NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013, require NHS England to endeavour to determine an application as soon as is practicable, and unless consideration is deferred or there is good cause for the delay:

  • Notifiable applications must be determined within four months
  • Non-notifiable applications must be determined within 30 days.

Notifiable applications are those offering:

To meet current or future needs that are included in the relevant pharmaceutical needs assessment (PNA), to secure current or future needs that are included in the relevant PNA, and unforeseen benefits.

They also include relocations that do not result in significant change, distance selling premises, combined changes of ownership and relocations that do not result in significant change, and consolidation applications.

The four month or 30-day clock starts on receipt of the application.  It stops if missing information and/or documentation is requested and only restarts once that has been provided, or where an applicant successfully requests a review of the requirement to provide missing information and/or documentation.  The clock will also stop where NHS England decides to defer the application, for example on fitness grounds or where it decides to undertake a controlled locality determination in connection with the application.

NHS England may take longer to determine an application where there is a delay in third parties providing information, for example referees fail to respond to a request for a reference.


Paper Forms


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