PCSE Logo
NHS Logo

 

Tracking statuses on PCSE Online

You can track the movement of medical records in PCSE Online. You need to have the Practice Records Movement Admin role. Click Records and Supplies, then either Records In or Records Out. The status column tells you where the record is currently based on when it was last scanned.

Records in:

  • Requested: PCSE has been notified of new patient registration at your practice
  • In progress: A tracking label has been printed and is on its way to the practice currently holding the record.
  • Pending validation or pending further investigation: PCSE has been notified of a new patient registration at your practice. This movement request requires further investigation before it can be approved and a tracking label created.
  • Collected: The record has been collected by CitySprint and is on its way to you.
  • Delivered: The record has been delivered to your practice.

Please note once CitySprint has scanned the record on delivery to your practice, the record will no longer show on your ‘Records in’ page on PCSE Online. You can still see a list of all records delivered to your practice by clicking on the Status column in your records in page and selecting ‘delivered.’ If for any reason the status has not updated to delivered, it is possible to change this yourself on PCSE Online. To do this, please go to the records in page on PCSE Online, click on the ID number link for the movement and click on ‘In Storage at GP Practice’.

 

Records out:

  • New request: PCSE has been notified of the deduction at your practice.
  • Transit label ready:A tracking label has been created and has been sent to print.
  • Transit label printed:A tracking label has been printed and is on its way to your practice via your CitySprint delivery.
  • Collected:The record has been collected from your practice by CitySprint.
  • Delivered: The record has been delivered to the destination practice. Please note, once CitySprint has scanned the record on delivery to the receiving practice, the record will no longer show on your ‘Records out’ page on PCSE Online.

 

Let us know how satisfied you are with this Medical Records webpage by clicking a star below

very satisfied satisfied dissatisfied very dissatisfied

Your feedback is useful to us. Thank you for taking the time to share your experience.