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Screening Access

The only access in Open Exeter that GP practices need is for screening purposes.


Setting Up a User

The Primary User for your organisation can create an account within Open Exeter for other members of staff.

Use the tile below to access the How to manage Organisation Maintenance  guide, which explains how to create a new user.

Once the new user account is created, Open Exeter generates an email to PCSE, notifying us of the new user. We'll authorise the new user and issue them with a password.

Organisation Management

Manage Organisation Maintenance



Requesting a new Primary User

Each organisation using Open Exeter should have a primary user, who manages user access for other members of staff, for example, a practice manager for a GP Surgery. 

The Primary User can add, amend and delete users and reset passwords. A Primary User is also known as a Primary Contact.

Organisations with a Primary User already set up find this to be the quickest and easiest way to manage access control, including password resets, and have two Primary User accounts to support this.

Check primary user

Check your Primary User
in Open Exeter


Set Up Primary User

Set Up Primary User
for GP Practice


Set Up Primary User

Set Up Primary User
for Other Organisations



Request additional permissions for an existing user

In order to request additional permissions for an existing user, an email needs to be sent to pcse.openexeter@nhs.net, by one of the following authorised signatories:

  • Lead GP
  • GP Partner
  • Caldicott Guardian
  • Member of the Board of Directors

The email must come from an NHS email address.


Reset your password

If you forget your Open Exeter password, follow the guidance below.

Open Exeter password

Reset your Open Exeter password



Change your email address

If you need to change your email address, please follow the guidance below.

Change email address

Change your email address


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