The only access in Open Exeter that GP practices need is for screening purposes.
Setting Up a User
The Primary User for your organisation can create an account within Open Exeter for other members of staff.
Use the tile below to access the How to manage Organisation Maintenance guide, which explains how to create a new user.
Once the new user account is created, Open Exeter generates an email to PCSE, notifying us of the new user. We'll authorise the new user and issue them with a password.
Requesting a new Primary User
Each organisation using Open Exeter should have a primary user, who manages user access for other members of staff, for example, a practice manager for a GP Surgery.
The Primary User can add, amend and delete users and reset passwords. A Primary User is also known as a Primary Contact.
Organisations with a Primary User already set up find this to be the quickest and easiest way to manage access control, including password resets, and have two Primary User accounts to support this.
Request additional permissions for an existing user
In order to request additional permissions for an existing user, an email needs to be sent to email@example.com, by one of the following authorised signatories:
The email must come from an NHS email address.
Change your email address
If you need to change your email address, please follow the guidance below.
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