How to move to online GOS claims
Update December 2020: All contractors can now move to online GOS claims
Looking to move to online GOS?
PCSE Online is the web-based option for submitting GOS forms provides secure access from any web browser with a unique user name and password. From a single dashboard, you can make any GOS claim, create or accept a GOS 3 voucher, submit your CET grant claim, access detailed statements and more.
You can access the online ophthalmic payments system with PCSE Online, free of charge, whether you're an independent store with no PMS or want to use the service until your PMS provider has rolled out their integrated solution. Contact your provider for the most up to date information about eGOS.
If you're part of a national optical chain, contact your head office for more information about their plans to move to eGOS.
If you want to know more about moving online, we have a dedicated team who will be happy to help. To contact the team email firstname.lastname@example.org
To help you get started and to support you through the transition we have designed a number of resources for you. These include an introductory video by Optometry Today, a welcome pack providing you with everything you need to move online and a number of short videos to talk you through each of the online processes, from setting up new users to making successful GOS claims.
Good to know
Adding an ophthalmic performer is different process to just creating a new user.
Once you're logged in as the user administrator, choose User Management.
Next choose the Performer Management option, type in your Performer's GOC number and press enter.
If the Performer already has a PCSE Online Performer User Account, you will see the Performer's first and last name. To add them to your practice:
Performers can have more than role with a practice.
If the Performer does not have a PCSE Online Performer User account:
The performer will receive an email with a link to verify their PCSE Online account and create a password.
User administrators manage access to the PCSE Online system. They can:
Ophthalmic User Roles
These are the roles that are available for the user administrator to assign to colleagues within their practice:
* Please read the previous section on Adding a Performer before assigning the GOS Performer role.
Create Users and assign roles
The user administrator should log into PCSE Online.
The new user will receive an email with a link for them to verify their account and set up a password.
For further information on user roles, create, editing and deactivating a user, view our Ophthalmic User Management Guide.
What else can I do in PCSE Online?
As well as the online Ophthalmic payments service, there are other services you can use in PCSE Online, depending on your role.
Existing Ophthalmic Performers
Existing Ophthalmic Performers can use PCSE Online to access Performer List services.
Pre-registration optometrist can use PCSE Online to apply to join the Performer List.
Ophthalmic Practice managers and staff
Ophthalmic contractors and Ophthalmic practice staff can also use PCSE Online to order supplies, such as NHS stationery - log in to PCSE Online to order.