You can access the online ophthalmic payments system with PCSE Online, free of charge, whether you're an independent store with no PMS or want to use the service until your PMS provider has rolled out their integrated solution.
You'll find guidance on this page on how to register to use PCSE Online, create users and assign roles and add Ophthalmic Performers to your practice.
Once you're ready to get started, visit the main Ophthalmic Payments page for guidance on how to:
If you are part of an optical chain, you should be receiving details from your Head Office about user registration process and what you need to do. Visit the Large Optical Chain page for more information.
If you use a PMS, take a look at the PMS User page for further guidance.
All practices need to register for PCSE Online and nominate user administrators who will be able to create an individual account for each member of staff in your store, who needs access.
No letter? Contact our Customer Support Centre on 0333 014 2884. They will generate a new user registration letter to be sent to you.
Good to know
What happens when you’re registered?
Adding an ophthalmic performer is different process to just creating a new user.
Once you're logged in as the user administrator, choose User Management.
Next choose the Performer Management option, type in your Performer's GOC number and press enter.
If the Performer already has a PCSE Online Performer User Account, you will see the Performer's first and last name. To add them to your practice:
Performers can have more than role with a practice.
If the Performer does not have a PCSE Online Performer User account:
The performer will receive an email with a link to verify their PCSE Online account and create a password.
User administrators manage access to the PCSE Online system. They can:
Ophthalmic User Roles
These are the roles that are available for the user administrator to assign to colleagues within their practice:
* Please read the previous section on Adding a Performer before assigning the GOS Performer role.
Create Users and assign roles
The user administrator should log into PCSE Online.
The new user will receive an email with a link for them to verify their account and set up a password.
For further information on user roles, create, editing and deactivating a user, view our Ophthalmic User Management Guide.
Log into PCSE Online and get started with your GOS claims.
You can find more information on how to use the system in the Ophthalmic Payments area or download our user guides:
Visit the Ophthalmic Payments FAQs area if you have specific questions that aren't answered on these pages.
Use our online form if you have a ophthalmic payment query.
What else can I do in PCSE Online?
As well as the online Ophthalmic payments service, there are other services you can use in PCSE Online, depending on your role.
Existing Ophthalmic Performers
Existing Ophthalmic Performers can use PCSE Online to access Performer List services.
Pre-registration optometrist can use PCSE Online to apply to join the Performer List.
Ophthalmic Practice managers and staff
Ophthalmic contractors and Ophthalmic practice staff can also use PCSE Online to order supplies, such as NHS stationery - log in to PCSE Online to order.
Reduce your carbon footprint
Electronic forms mean less paper and no need for postage and transportation
Immediate submission in a secure system
More information at the click of a button to improve reconciliation
Reduce rejected claims
Real time validation flags any errors or omissions before submission
Track your claim
Check progress online any time
Save time and money
Less resource costs to manually process and post claims