Submitting paper forms
If you are not yet ready to use PCSE Online or eGOS, you can find guidance on using paper GOS forms in this section.
Please note the current paper GOS forms are only valid for claims up until 31 January 2021. New style paper forms, designed for use if online claims are not possible, will be in operation from 1 February 2021. Use the New Paper forms tile below to learn more.
The forms are now available to order via the PCSE portal.
Paper claim forms are still acceptable for all GOS activity, if you are not yet able to submit claims electronically. When you use the new forms, there are new batch headers that need to be used as well and these need to be downloaded from our website - we no longer send these out. Find out more via the tiles below.
Thinking about moving online?
Using PCSE Online, the GOS form will be automatically checked to ensure all information is correct before submission, reducing the number of rejected claim forms.
Forms submitted by the cut-off date for your area will be manually checked and processed, and passed for payment, ready to reach your account on the payment date for your area. If there are any errors in the forms, the forms will be rejected, and will be returned to you with a cover sheet explaining which section(s) are incomplete. Please amend and resubmit them to us for processing and payment.
If you use PCSE Online to order paper forms, you're already registered. So why not take a look at the online payments system next time you place an order?
Learn more about the new ophthalmic payments service
Good to know
Adding an ophthalmic performer is different process to just creating a new user.
Once you're logged in as the user administrator, choose User Management.
Next choose the Performer Management option, type in your Performer's GOC number and press enter.
If the Performer already has a PCSE Online Performer User Account, you will see the Performer's first and last name. To add them to your practice:
Performers can have more than role with a practice.
If the Performer does not have a PCSE Online Performer User account:
The performer will receive an email with a link to verify their PCSE Online account and create a password.
User administrators manage access to the PCSE Online system. They can:
Ophthalmic User Roles
These are the roles that are available for the user administrator to assign to colleagues within their practice:
* Please read the previous section on Adding a Performer before assigning the GOS Performer role.
Create Users and assign roles
The user administrator should log into PCSE Online.
The new user will receive an email with a link for them to verify their account and set up a password.
For further information on user roles, create, editing and deactivating a user, view our Ophthalmic User Management Guide.
What else can I do in PCSE Online?
As well as the online Ophthalmic payments service, there are other services you can use in PCSE Online, depending on your role.
Existing Ophthalmic Performers
Existing Ophthalmic Performers can use PCSE Online to access Performer List services.
Pre-registration optometrist can use PCSE Online to apply to join the Performer List.
Ophthalmic Practice managers and staff
Ophthalmic contractors and Ophthalmic practice staff can also use PCSE Online to order supplies, such as NHS stationery - log in to PCSE Online to order.