Support & Guidance
The PCSE Online Opthalmic payments service has an intuitive interface that makes the system user friendly and simple to navigate.
However, if you find you do need support, take a look at our range of user and video guides below.
PCSE Online Welcome Pack
Whether you're thinking of moving to online GOS claims, want to view your statements or it's your first time submitting a claim through PCSE Online, take a look at our Welcome Pack for PCSE Online Ophthalmic Payments services.
Preview of new GOS Forms
With practices now moving to submitting GOS claims online, the current paper GOS forms are only valid for claims up until 31 January 2021. New style paper forms, designed for use if online claims are not possible, will be in operation from 1 February 2021.
New paper forms must be submitted with a new batch header and there is a batch header for each type of claim. Please download the batch header you require - we no longer send these out to contractors.
PCSE YouTube Channel
Watch our #KatrinaExplains series of how to video guides and webinars, available on the PCSE YouTube channel here. Subscribe to the channel to be notified when we upload more videos.
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