All practice merger and closure notifications should be made using the updated practice mergers and closures notification form, which can be downloaded here.
Completed forms should be sent to your NHS England Regional Local Team (RLT) in the first instance for sight and confirmation of any proposed/planned changes. Your RLT will also need to complete section 3 of the form.
Once approved by your RLT, the responsible party should email completed forms to PCSE at: firstname.lastname@example.org copying your NHS England RLT contact.
Please also ensure that the following are attached:
Requests for patient letters should be emailed to PCSE at: email@example.com
If you have any queries, answers to frequently asked questions on completing the form can be found here.
Practice merger/closure FAQs regarding payment and pension topics can be found here.
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When GP practice’s merge, one site will become the main site. The other site(s) will operate as branches and will need new branch ODS codes. Branch practice ODS codes begin with the main site code, followed by 001, 002, 003 depending on the number of branches there are.
What is an ODS code and how do I get it?
ODS codes are used by NHS Digital to identify organisations across health and social care. They are issued by the Organisation Data Service which is part of NHS Digital. PCSE requires ODS codes in order to set your practice(s) up on PCSE Online.
To obtain your practice ODS code, please contact the ODS Team at NHS Digital on 0300 303 4034 or via email on Exeter.firstname.lastname@example.org.
Please request the pdf report file from the ODS TEAM which will highlight the address and your new code. Please note: these pdf reports are only issued when new ODS codes are created. You will not receive one for codes that already exist.
What happens next?
Once you have your branch ODS code, please email us at: email@example.com and state that you would like to set up access to PCSE Online for a new branch.
Please include in your email:
Details of your main practice
Details of your branch practice
When PCSE has received this information, we will call the branch practice and ask a contact there to verify the information provided. The nominated main contact will then receive an email with details of how to access PCSE Online. If you are the main practice contact and wish to be the main contact for the branch practice also, when PCSE has processed this change, the branch will be added to your existing PCSE Online account and will appear in the drop down list underneath ‘Select Organisation and Address’
The banking declaration form should be sent to PCSE with the practice merger/closure form via the online enquiries form (selecting Practice mergers and closure notifications as the subject enquiry type) or by email to firstname.lastname@example.org .
The form will be passed onto the GP Payments team to action. The GP Payments team will check that all partners in the practice have signed the declaration, complete a P2P form and send this onto the NHS England Regional Local Team to approve. Once approved it will then be sent onto NHS Shared Business Services for the banking details to be updated.
If you have a query regarding banking changes then these must be submitted via the online form. Select GP Payments as the subject enquiry type.
The full mergers and closures process and all associated forms can be accessed here.
The new estimate of profit for the practice should be sent to PCSE with the practice merger closure form via the online enquiries form (selecting Practice mergers and closure notifications as the subject enquiry type) or by email to email@example.com .
Any subsequent changes following the merger should be sent directly to the GP Payments and Pensions team via the online enquiries form (Select GP Payments or GP Pensions as the subject enquiry type).
Once the new estimate of profit is received and all actions for the merger have completed, the GP Payments team will update the estimates for the GP’s to ensure that the correct contributions are taken from the practice each month.
Where a practice is changing its address only (and not as part of a merger with another practice) they will need to inform PCSE once the change has been approved by the commissioning organisation.