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Change of bank account information

How do I change the bank details for my practice?

You must complete the Declaration of Banking Details form and submit it via the Contact Us page using the 'New GP Payments enquiry' form. 

Free-format requests (such as letter headed paper submissions) will not be accepted from 1 August 2026.

Can I still submit bank details on letter headed paper?

No. You must use the standard Declaration of Banking Details form. Requests submitted in any other format will be rejected from 1 August 2026.

Is there a deadline to use the new form?

Yes.

  • You can submit requests already in progress until 31 July 2026.
  • From 1 August 2026 , all requests must use the updated form and meet the new requirements

Requests that do not comply after this date will be rejected.

Where can I find the Declaration of Banking Details?

You can download the Declaration of Banking Details form from the Change your practice bank details page.

Who can submit a banking declaration request?

Only users with an approved PCSE Online role can submit a request, also known as a banking mandate. These include:

  • GP Principal
  • Non-GP Partner
  • Statements
  • Practice User Management

Requests submitted by other users will be rejected.

Do all GP partners need to sign the form?

Yes. All GP partners must sign the form before submission. Requests without all required signatures will be rejected. 

What happens if I submit an incomplete request?

If your request is incomplete, it will be rejected. This includes:

  • missing signatures
  • missing mandatory information
  • incorrect submission format
  • submission by an unauthorised user

You will need to correct the form and resubmit it.

I need to update the email address for my remittance advice, what should I do?

If you require a remittance advice email address to be amended for your GP Practice or PCN, follow the detailed step by step process in our Change of Remittance Advice Email Address Guide. 

The basic steps are also below:

  1. Download and complete the Remittance Advice Email Address Amendment form
  2. Submit completed form to PCSE, via the GP Payment contact us form
  3. PCSE will process the request
  4. Request will be processed by NHSE and NHS SBS
  5. PCSE will confirm that the remittance advice email address has now been updated.