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COVID-19 PCSE service update

We understand the challenges that the COVID-19 outbreak places on Primary Care colleagues’ workloads and we want to keep you updated on what we are doing to support you during this time.

We continue to work with NHS England to prioritise services so that we can make sure high priority services run smoothly, avoiding disruption to front line Primary Care services. These essential services are:

  • processing the monthly contractual payments to GP practices
  • uploading of monthly pharmacy payment files
  • processing and payment of GOS claims to Ophthalmic practices
  • delivering and fulfilling supplies orders such as needles, syringes, prescriptions and essential NHS forms
  • processing patient registrations and urgent medical record requests to ensure continued patient care
  • ensuring that performers are correctly registered on the Performer Lists for England and able to provide services to the NHS

Please note, as we focus on the above essential services during this time, it may take longer for us to process and resolve queries for other services.

PCSE will continue to work with NHS England to do everything we can to ensure practices are supported.

 

About PCSE

Primary Care Support England (PCSE) provides support services to GP Practices, Pharmacies, Dentists and Optometrists across England.

Find out more about what we do here:

 

To access PCSE's online portal please log in or register using the buttons below.

For patients and the public

Information on how to make a request for a medical record where a patient is not currently registered with a GP practice, can be found on the Public section of the website.

How can we help?

Please type in what you are searching for in the box below:

or take a look at our frequently asked questions

Primary Care Support for

DENTISTS

Services include NHS supplies and management of entry and change notifications for the performer lists

Services for Dentists

GENERAL PRACTICES

Services include medical records movement, NHS supplies, patient registrations, payments administrations and management of entry and change notifications to the performers lists

Services for General Practices

OPTICIANS

Services include NHS supplies, payments administration and management of entry and change notifications to the performers lists

Services for Opticians

PHARMACIES

Services include NHS supplies and processing market entry applications

Services for Pharmacies

Primary Care Support England services

Records

Responsible for moving hard copy patient medical records between practices and into storage.

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Supplies

Providing NHS stationery, pre-printed forms, needles and syringes via PCSE Online.

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Performer lists

Administering entry and changes to Performers Lists on behalf of NHS England.

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GP payments

Administrating monthly contracts and reimbursements to practices.

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Market entry

Validating and processing market entry applications on behalf of NHS England.

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Ophthalmic payments

Administrating monthly payments of GOS forms, processing Continuing Education and Training (CET) payments, deducting local Optical Committee levies.

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