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GP payment and pensions online enquiries form

No, you can also call our customer contact centre on 0333 014 2884. You can also post any documents to PCSE, PO Box 350, Darlington, DL1 9QN.

Yes, if you select an option where there is a requirement to submit a form/document you will be provided with the option to upload and attach up to eight documents as part of your submission.

The online form supports these various types of uploads, bmp, doc, docx, gif, jpg, pdf, png, rtf, tif, txt, xls, xlsx, ods, odt. However, the most frequently used file types which are recommended are pdf and excel files.

The maximum file size per attachment is 3.2MB. 

The internet browsers supported are:

  • Chrome - v30 and later
  • Firefox - v27 and later
  • Internet Explorer - v11
  • Opera - v17
  • Safari - v5 on iOS and v7 on OS X

You will receive an automated email reply within 10-20 minutes.

The enquiries form is accessible on the 'Contact us' page of the PCSE website. Click here to access it.