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GP Payments online enquiries form

How do I access the online enquiries form?

The enquiries form by visiting the Contact Us page of the PCSE website. 

When will I receive my acknowledgement and copy of my submission?

You will receive an automated email reply within 10-20 minutes.

What internet browsers support the online form?

The internet browsers supported are:


If you find that the browser you are using does not support a feature of PCSE Online i.e. password resets, please use an alternative browser.

You can check which browser you are currently using here

If you experience any issues using the above browsers, please ensure you have updated to the most current version of the browser

What is the maximun file size I can upload?

The maximum file size per attachment is 3.2MB.

Which file type should I select to upload my documents in?

The online form supports these various types of uploads, bmp, doc, docx, gif, jpg, pdf, png, rtf, tif, txt, xls, xlsx, ods, odt. However, the most frequently used file types which are recommended are pdf and excel files.

Can I upload forms/documents via the online form?

Yes, if you select an option where there is a requirement to submit a form/document you will be provided with the option to upload and attach up to eight documents as part of your submission.