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Existing Performers

How does a practice notify PCSE of a mid-month or mid-year pension contribution tier rate change due to salary change?

A practice needs to submit an Estimate of Pensionable Pay/Earnings for the upcoming finanicial year, for every salaried, principal and non-GP partner at their practice, by 31 March. This ensures the pension contributions taken for each GP are accurate. The Estimate form in PCSE Online will auto-populate from with the detail of all current GPs for whom the practice has completed a Joiner form. The practice should enter the pensionable income and tier rate for each GP.

It is important that the Esimate is as accurate as possible, to avoid large adjustments when end of year certificates are reconciled.

If a Salaried GP's estimated income for that financial year changes during the year, the practice needs to submit a Salary Change form. The salary change does not have to happen at the start of the year or the start of the month, it can happen at any point in the year. The practice will need to select the Salaried GP from the list, enter the start date of the salary change, enter the new pensionable income amount and select the tier rate. Tick to confirm the changes and submit.

If a Principal GP or non-GP Partner's salary changes throughout the year, it is best practice to update the Estimate form with the change of income and tier rate. 

A former GP still has not updated their employment details in PCSE Online despite having left some time ago/working in another country. They are still linked to our practice.

The most important action for a practice to take when a GP who is a member of the NHS Pension scheme leaves is to complete the Joiner form. This will stop any pension contributions being taken in error.

With regards to the Performer List element, it is the responsibility of the GP to keep their Performer List record up to date in PCSE Online. Retirement or withdrawal from the Performers lis, both instigated by the GP, or death in service mean that the Performers List will be updated accordingly. Unfortunately, outside of those processes neither the practice or PCSE have the access to GP Performer records to instigate the change required to detach them from your practice. 

How do I change my status as a GP, from Salaried GP to Principal GP, or from Principal GP to Salaried GP?

Changing your status as a GP needs to be completed by the Performer in PCSE Online. This change can take place at your current practice or if you are moving to a new practice.

Submitemployment change in PCSE Online
Log into PCSE Online, navigate to the Performer dashboard, and select Employment Details. If you are joining a new practice, select Yes to 'Are you terminating your employment at this practice?'. You will need to enter your new practice details and select Yes to 'Are  you changing your Prinipal or Salaried status at this practice?', select the appropriate option and submit.

If you are staying at your current practice, select No to 'Are you terminating your employment at this practice?'. Next select Yes to 'Are e you changing your Prinipal or Salaried status at this practice?'. You can then select the appropriate option and submit.

Approval of employment change
Any change which involves a Principal GP (to or from) will require approval from both the practice and the ICB.  This also requires a contract variation, which needs to be initiated by the ICB. 

I am an ophthalmic performer - my store hasn't registered for PCSE Online yet. Can I access the PCSE Online Performer List service?

The store needs to set up its User Administrators first. These User Administrators can then select the Performers that are relevant to their store.

Only once this has been done can ophthalmic performers use the online service.

You should contact your Head Office to find out more.

I can't see myself on the Performers List for England website. What do I need to do?

You can request that the Performers List team investigate this via the online enquiry form. Select ‘Performers List’ as the subject enquiry type and complete the information requested. Please include a description of the issue in the message box when prompted and include your Regulatory Body and Performers List numbers in the communication.

Primary care providers should speak to your NHS England local office to confirm the status of a performer in the absence of them being evident on the Performers List for England website.

How will I know when the changes to my Performer record have been approved?

You will receive an email from PCSE asking you to check PCSE Online to view the changes made to your Performer record.

Once the change to my Performer record has been approved, is there anything else I need to do?

If your change involves a change of practice, status or number of sessions worked, yes.

Once your change has been approved on PCSE Online, you will need to submit a new Estimate of Pensionable Profit form. This should be submitted to PCSE using the online enquiry form.

How long does it take to process a change to my Performer record?

This depends on the type of change you are applying to make.  If you are changing your practice this will require approval from your NHS England regional team or ICB.

How do I withdraw from the Performers List?

If you are resigning, retiring or taking 24 hour retirement, you'll need to notify us via the Performer Home page on PCSE Online. 

  • Click on the Withdrawal from the Performers List option on the left hand menu
  • Enter the date the withdrawal is effective from and the reason for withdrawal e.g. Resignation, Retirement or 24-hour retirement
  • Press submit

 

Medical Performers submitting a withdrawal notification

When a medical performer submits a withdrawal notification, the request progresses through an approvals process:

  • PCSE teams will ensure the practice is correctly registered on PL PCSE portal and assign the request to a PCSE case officer
  • This will then trigger the approval process
  • The case will go to the practice and the local office for approval
  • If the performer is a partner then it will also go to the CCG once the practice has approved the request
  • Once all approvals have been received the performer will be notified that their Withdrawal has been approved and their name will be withdrawn at the effective date of withdrawal

 

Other Performers submitting a withdrawal notification

If a dental performer, ophthalmic performer or a medical performer who is a locum and unattached to a practice submits a withdrawal case then the request will go straight to the local office for approval.

Once approved the performer will be notified by email that their withdrawal has been approved and their name will be withdrawn on the approved effective date.

 

Support

You can find more detailed information on the withdrawal process in our user guide here.

What are the manage performer statuses and what do they mean?
  • Pending – Change request has been submitted for processing
  • Assigned – Change request has been submitted and PCSE will process the request. You will receive an email notifying you when a decision has been made.
  • Awaiting NHS England Decision – Change request has been submitted and is with NHS England for consideration. You will receive an email notifying you when a decision has been made.
  • Closed – Change request is complete.
How do I update my registered user details on PCSE Online?

You can do this via the “Home Screen” on PCSE Online. Visit the Performer list page for your profession, and download the Performer Management User Guide for further details.

How do I make changes to the information held about me on the Performer List for England?

You need to be registered to use the PCSE Online Performer List service.

You can make changes to the following details via PCSE Online:

  • Personal details
  • Employment details
  • NHS England Local Office details
  • Status/Performer Type

You can also withdraw from the Performers List via PCSE Online and apply for 24hr Retirement (Medical Performers only).

PCSE Online is designed to be user-friendly. However, if you need support, visit the Performer List page for your profession and download user guides,

If you are not already registered to use PCSE Online, details on how to register can be found here.

I am a performer but do not work at a practice. How can I access the new system if I work solely for an out of hours provider or social enterprise organisation?

If your organisation is known to PCSE, you have already been registered and sent a verification email from pcse.noreply@nhs.net, to complete your registration. Please check your junk/spam folder.

If you need further assistance, go to Contact us, choose Register for PCSE Online and complete an enquuiry form. 

I am already on the Performers List for England for my profession - do I need to do anything on PCSE Online?

You should log into PCSE Online, and check the information displayed is correct. 

You can update your Performer record - personal details, employment details, status etc - via PCSE Online.

If you do not have access to PCSE Online, visit the Performers Lists page and select your profession. From here you simply need to select 'New Performers' and go to page 6 in the 'Performers List application guide'.

How do I make changes to the Performers List?

Performers List changes are made through PCSE Online.

If you're not registered for PCSE Online, click here to find out how.

If you are registered, please go to log in page here.

For support on how to make changes to your Performer list details, please visit our Performer List pages.