If when selecting a year on a Type 1 or Type 2 form in PCSE Online, you notice some years are shown in red in the dropdown, this doesn’t automatically mean the form is missing. You may have submitted that year’s form via the PCSE Contact Us route rather than through PCSE Online.
The best way to check which years have been received/processed is the Listing Screen in PCSE Online.
- Log into PCSE Online and go to the Pensions area.
- Click the Type 1 or Type 2 tile, then select the Listing Screen tile and search.
- You will see a list of certificates and their statuses. Look for any years from 2015/16 onwards that do not show as approved.