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As part of our commitment to improve services for everyone, we’ve launched a new feature on the PCSE website – the PCSE Website Search Assistant. 

When you visit the website looking for information, you will be able to use the Search Assistant which appears on the right hand side of the page. The new feature will provide support in finding answers to many questions.

The Search Assistant will proactively ask questions depending on the web page you are on and respond conversationally to any questions about it. The answers provided will be from information that is already on the PCSE website and the Search Assistant aims to assist by quickly finding the answers. 

Robert Ramsden, Head of Communications at PCSE commented: “We’re really excited to launch this new feature on our website. It should really benefit our website visitors who need to find an answer to their query quickly and save time spent on the phone, enabling users to self-serve. We’re committed to removing the administrative burden for everyone and the new Search Assistant feature is a step forward in achieving this goal.”

Latest Ophthalmic news

Date Title Description
29 Apr
Ophthalmic Bulletin - April 2024 Printing full statement, signatures in draft GOS claims, GOS claim submission window, HC5 patient refund update,
15 Jan
Ophthalmic Bulletin - January 2024 Regulatory changes now in effect, generating a GOS3, bank account changes, website maintenance and managing the communications you receive
19 Dec
Update on regulatory changes Changes in PCSE Online from January 2024, Business Continuity Guidance and improving resources
01 Dec
Paper GOS forms no longer available to order from 1 December
09 Nov
Ophthalmic Bulletin - November 2023 Contacting us about an existing case, deactivating leavers, planned system improvements, improving resources
01 Nov
Reminder: CET claims window closing tomorrow
25 Oct
PCSE Online system downtime Thursday 26 October PCSE Online will be unavailable from 6pm until approx 7.45pm
23 Oct
PCSE Online UAT environment unavailable 25 October
19 Oct
PCSE Online system downtime PCSE Online will be unavailable from 6pm until approximately 7.15pm on Thursday 19 October
05 Oct
CET claims window closing soon We want to remind you that the 2023 Continuing Education and Training (CET) claims window will close...

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