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GP Payments

Transformation Update

PCSE is developing a new online service for submitting payment and GP's pension information.

We’re making it easier to submit, track and view payments. We are introducing an online system for submitting and approving your payment claims which will provide online validation and highlight any missing information which is likely to: reduce your workload when submitting information for payments, reduce the risk of error from manual re-entry and improve the accuracy of payments.

The new easy to use system will replace Open Exeter for payments and GP's pensions admin and will allow easy multiple submissions for your payment claims.

When the system is launched your monthly statements will be on PCSE Online instead of using Open Exeter. The statement will include:

  • a breakdown of all payment claims
  • expected payment dates
  • pension deductions taken from practices
  • pension deductions for a member to-date

We will be keeping you updated over the coming months about what you need to do to prepare for the launch, including how to register and how to give other users access.
 

Payment Queries

  • Please submit all general GP payment enquiries using the 'Enquiries' form. Click here to view FAQs regarding this form.
  • Payment schedules and instructions from RLT and CCGs only should be sent to PCSE.Payments@nhs.net

 

Pension Queries

Any payment queries relating to refunds or deductions for pension contributions (EE - employee contributions and ER - employer contributions), please submit an enquiry via the 'Enquiries' form.

Please ensure that you choose GP Pensions as the subject and GP Pensions as the category, as this will ensure your enquiry reaches the correct team. Please also make sure you include your practice code and GP's GMC code. 

 

About GP Payments

PCSE is responsible for administering the following payments to GP practices:

  • Global sum payments
  • PMS contract baseline payments
  • Drugs payments (prescribing and dispensing)
  • Childhood immunisations payments
  • Seniority payments
  • Ad-Hoc payment instructions (Locum/Premises/Rates)
  • GP trainee payments and expenses (For non-lead employer areas)
  • GP training grant payments
  • Enhanced Service payments via CQRS
  • Quality and Outcomes Framework payments (aspiration)
  • Quality and Outcomes framework payment (achieved)
  • Public Health Immunisation Schedules payments
  • GP retainers
  • Local Medical Committee levies-depends on contract type

Click here for GP Pensions

 

 

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FAQs

Change of practice bank details

Please provide your old and new bank details (bank name, sort code and account number), and the date the new bank details will be effective from, to PCSE on letter headed paper and submit to PCSE via the enquiries form

This must be signed by all partners at your practice.

Alternatively, you can fill in a Declaration of Banking Details form available here. Please ensure it is signed by all partners at your practice and then submit to PCSE using the enquiries form.

Please ensure all payments have been received into your new account before closing the old account.

PCSE will then complete a procure to pay (P2P) form and submit along with the bank mandate to the NHS local team for authorisation.

Once approved, the NHS local team will forward the information to NHS Shared Business Services (SBS) who action the change and notify PCSE and the NHS local team once complete.

PCSE is not responsible for changing your bank details. An instruction to do so is provided to Shared Business Services (SBS) via the NHS local team.

If a practice merger occurs, you will need to advise PCSE which account the newly merged practice wishes to have their payments sent to following the process outlined above.

Childhood Immunisations

Practices must submit details of all vaccinations via Exeter (NHAIS) on a quarterly basis.

 

List date 

Submitted by

Quarter paid

01.10.2019

01.02.2020

March Quarter end

01.01.2020

01.05.2020

June Quarter end

01.04.2020

01.08.2020

September Quarter end

01.07.2020

01.11.2020

December Quarter end

01.10.2020

01.02.2021

March Quarter end

 

Childhood vaccinations are paid six months in arrears. PCSE uses NHAIS/Exter to calculate the payment. It is important that vaccination lists are submitted before the cut-off date or PCSE will be unable to calculate the payment. For further information and details on how to submit vaccination lists via Exeter, please see the childhood immunisations guide.

NHS England has advised that any practice who misses the submission date should contact their NHS regional/local team. Payment would then be made at their discretion.

 

Late submissions must be submitted to your NHS Regional/Local Team or your local Clinical Commissioning Group (CCG).

Claims approved by your NHS Regional/local team/CCG will be sent to PCSE via a payment authorisation schedule with instructions on how and when to include these in practices main monthly payments.

Rent, rates and utilities payments

All claims must be submitted to your NHS England local team or your local Clinical Commissioning Group (CCG) if you are in a delegate CCG area.

Claims approved by your NHS England local team/delegate CCG will then be sent to PCSE via a payment authorisation schedule with instructions on how and when to include these in practice’s main monthly payments.

If you have a query with your payment, please contact your NHSE Local team or your CCG, in the first instance. They will instruct PCSE to make any amendments to any incorrect payments made. 

PCSE are not able to make any correction/amendments without direct instruction from the relevant NHSE/CCG team.

Seniority payments

Seniority payments are being phased out and the scheme will end completely on 31 March 2020. Any new applications for seniority ceased as of the 1st April 2014. Only GP Partners who previously qualified remain in receipt of these payments, which are subject to an annual reduction.

The payments are calculated on a doctors NHS Reckonable Service, and are included on the practice's quarter end payment in June, September, December and March.

The doctors annual estimated income is used to calculate whether they qualify for payments in full, whether they get these payments abated by 60% or if they don’t qualify for payments at all.

If PCSE does not receive an updated Estimate of Profit Pay/Contributions for all GP Partners, seniority payment may be affected. If a doctor has drawn their pension an estimate must still be provided for seniority purposes only.

GP payment and pensions online enquiries form

No, you can also call our customer contact centre on 0333 014 2884. You can also post any documents to PCSE, PO Box 350, Darlington, DL1 9QN.

Yes, if you select an option where there is a requirement to submit a form/document you will be provided with the option to upload and attach up to eight documents as part of your submission.

The online form supports these various types of uploads, bmp, doc, docx, gif, jpg, pdf, png, rtf, tif, txt, xls, xlsx, ods, odt. However, the most frequently used file types which are recommended are pdf and excel files.

The maximum file size per attachment is 3.2MB. 

The internet browsers supported are:

  • Chrome - v30 and later
  • Firefox - v27 and later
  • Internet Explorer - v11
  • Opera - v17
  • Safari - v5 on iOS and v7 on OS X

You will receive an automated email reply within 10-20 minutes.

The enquiries form is accessible on the 'Contact us' page of the PCSE website. Click here to access it.

Practice mergers and closures

The banking declaration form should be sent to PCSE with the practice merger/closure form via the online enquiries form (selecting Practice mergers and closure notifications as the subject enquiry type) or by email to pcse.practicechanges@nhs.net .

The form will be passed onto the GP Payments team to action. The GP Payments team will check that all partners in the practice have signed the declaration, complete a P2P form and send this onto the NHS England Regional Local Team to approve. Once approved it will then be sent onto NHS Shared Business Services for the banking details to be updated.

If you have a query regarding banking changes then these must be submitted via the online form. Select GP Payments as the subject enquiry type.

The full mergers and closures process and all associated forms can be accessed here.

The new estimate of profit for the practice should be sent to PCSE with the practice merger closure form via the online enquiries form (selecting Practice mergers and closure notifications as the subject enquiry type) or by email to pcse.practicechanges@nhs.net .

Any subsequent changes following the merger should be sent directly to the GP Payments and Pensions team via the online enquiries form (Select GP Payments or GP Pensions as the subject enquiry type).

Once the new estimate of profit is received and all actions for the merger have completed, the GP Pensions team will update the estimates for the GP’s to ensure that the correct contributions are taken from the practice each month.

PCSE will seek instruction from the NHS England Regional Local office or Delegated CCG as to whether or not drugs payments due prior to the merger are to be transferred to the merged practice or whether other arrangements are being made for the closed practice.

PCSE will seek instruction from the NHS England Regional Local office or Delegated CCG as to whether or not the Childhood Immunisation target payments due prior to the merger are to be transferred to the merged practice or whether other arrangements are being made for the closed practice.