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Please note, throughout the changing situation caused by the Coronavirus outbreak, we continue to work closely with NHS England to prioritise services, so that we can make sure high priority services run smoothly, avoiding disruption to front line Primary Care services.

These essential services are processing applications to join the performers list and ensuring that GPs are correctly registered on the Performers List and able to provide services to the NHS.

Other services, such as responding to queries, may take longer during this time.

GP Performers List for England

PCSE processes all National Performer List applications for:

We also process changes to the Performers List such as, the removal of a GP who has retired or left general practice or a performer who has sadly died in service.

 

NPL2 and NPL3 forms submitted before you’ve been registered to use our new services.

Before we have registered your practice and performers to use our new online services you can continue to submit NPL2 and NPL3 forms - we will process them as usual. Once we have registered your practice and performers to use our new online services, please submit all changes to circumstance and status via PCSE Online.

 

Practice Managers

Practice managers will now have to authorise status changes for GPs joining, leaving or changing their role within the practice. Our Quick Guide for Practice Managers can assist you with this process. 

 

 



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How to apply to join, or make changes to your existing Performer details, on the new online Performers List service

 

Quick Links

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Existing GP Performers

Whether you’re a practicing GP looking to update your personal details, status or practice in your current NHS area or looking to practice in a different NHS region in England, you’ll find the information you need here. 

To find out more, visit our What’s Changing page and our News page has the most up to date information about our other services and important information relevant to you as a GP.

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How to access the online Performers List service for existing GPs

When we begin to register GPs on PCSE Online from 2 December, we will send you an email (we will send it to the email address you have registered with the GMC) containing a link that you should click to verify your email address and complete your registration. You must do this within 72 hours of receiving the email. Once you have done this, you be able to use our PCSE Online services. If the link has expired, please use the ‘Forgotten your login details?’ link on the PCSE Online home page.

Add a GMC email address (in one of the following three ways)

  • Log into your GMC Online account and update this in the ‘My details’ section
  • Send an email to pcse.user-registration@nhs.net (if this is sent from your new email address you will be asked security questions to verify your identity)
  • Call the GMC on 0161 923 6602

This service is moving online. PCSE Online is:

  • Simple and user-friendly. You can change your circumstances (your name, address etc) or your status (you become a partner for example).
  • Much quicker. You will no longer need to download and complete NPL 2 and NPL3 forms and send them to us.
  • You can change your details whenever you like. You can track your changes as they are made, and you’ll receive an email notification when your change is complete.

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How to apply to join the Performers List for England for the first time

When you become a GP trainee in England, you need to apply to join the Performers List so you can practice. Follow these easy steps to submit your application.

 

Quick Links

The Full Performer List Applicant user guide contains detailed information on the application process.

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Prepare your documents

During the application process, you will need to upload scans or photographs of the following supporting documents:

  • CV
  • Photo ID, copy of your passport or driving licence photocard
  • Professional Indemnity or insurance certificate (Certificate of Membership required)
  • DBS Enhanced Certificate (front and back to be scanned, including address. Certificate must also be included on update service)
  • Most recent appraisal, if applicable
  • Graduation certificate
  • Work permit, if applicable
  • Police check, must be provided if you have lived outside the UK in the last 5 years (UK DBS certificates will not cover checks outside the UK)
  • Accepted language test certificate, if applicable
  • CPR Certificate (valid for 12 months unless certificate states otherwise)
  • Child and adult safeguarding certificate (Must state level and date completed)
  • Occupational health clearance (Fitness to Practice and Exposure Prone Procedure Clearance)
  • Any document not provided in the English language must include an official translation

Read our Quick Guide for GP Applicants for useful information about Enhanced DBS Certificates, the DBS Online Update Service and Referees.

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Register for PCSE Online

  • Visit PCSE Online and click on Login
  • Under ‘Register as a’select ‘Performers List Applicant’
  • On the registration page, enter your email address as your username – this does not have to be an NHS email address
  • Enter your name and GMC number if you have one and create a password
  • You’ll get an email with an activation link – click on the link
  • A webpage will open to confirm your account has been activated
  • Click Back to Log in or go to PCSE Online to log in continue your application

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Complete your application

  • Complete the form
  • If there is any missing information, you will be prompted before moving onto the next section or invalid information will be highlighted
  • You’ll need to upload scans or photographs of your supporting documents
  • A green tick will appear on each section of the left-hand menu once complete
  • You can save your application progress, and log in and out of your application at any time before submission

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Submit your application

  • Once all sections are complete and supporting documents uploaded, you can submit your application
  • After submission, a unique reference number will be displayed and also sent to you by email
  • You will need to quote this reference number on any correspondence about your application

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Face to Face meeting

  • PCSE will need to meet with you face to face to undertake identity checks and document verification
  • We will contact you by email to arrange an appointment

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NHS England Decision

  • Once we have checked your application and completed your face to face meeting, we will send your application to the relevant NHS England local office
  • The decision to admit or decline an applicant to the Performers List for England is the responsibility of NHS England.
  • You will be notified by email that a decision on your application has been made
  • Log into PCSE Online to see NHS England’s decision
  • If your application has been successful, your inclusion letter will be available immediately to download from PCSE Online

Performers can carry out NHS work as soon as they receive their inclusion letter and do not need to wait until their details are added on to the performers list website.

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Moving from Northern Ireland, Scotland, Wales or abroad to practice in England

GPs from the rest of the UK who are moving to England to practice need to join the Performers List for England. Inclusion on any other Performer List is not transferable and a new application is necessary.

GPs from abroad also need to apply to join the Performer List for England.

Follow the same process in the Joining the Performers list section.

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Moving to a different area team

The Local Office Details section on your PCSE Online Performer Home Page is where you can edit or change details of your NHS England Local Office. Read our quick guide on the Local Office Details section or refer to our Performer Management User Guide for more information.

If your change of NHS England Local Office is due to you leaving an existing practice and joining a new one, enter your new practice details in the Employment Details section – this will automatically update your local office details if applicable.

This will align you with the correct area team for appraisal and revalidation and to ensure the correct codes, for finance and prescribing purposes are assigned.

 

Good to know

You are still able to practice whilst you are moved from one area team to another. 

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Edit Local Office details

  • Your current local office will be displayed – click on Edit
  • You need to answer the questions shown – Yes or No
  • If you are changing your level of commitment, choose Yes and enter the percentage of your commitment, numbers only
  • Click on Submit to confirm your change request
  • An automatically-created Case ID will be sent for your reference

Maximum commitment cannot be more than 100% across all employment.

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Change Local Office details

  • To add a new local office, select Yes under Are you linked to a new local office?
  • Enter the details for your new Local Office, including your start date and level of commitment to that office

If you are adding an additional Local Office, and this changes your level of commitment to your other Local Office, select Yes, and adjust the figure to equate to 100% across all Local Offices

  • Click Add Office to add the new office details
  • Click Submit and then click Confirm
  • A Case ID will be automatically generated for your reference

If the status of your application is showing “Awaiting NHSE Approval”, please contact the relevant NHS England Local Office for further information regarding your change request

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Adding or changing practice

You can change your existing practice details or add a new practice in the Employment Details section of your PCSE Performer Home Page. Read our Performer Management User Guide for more guidance.

 

Good to know

You are still able to practice whilst your changes are being processed.

 

Adding a new practice

  • Click Employment Details and current practice details will be displayed
  • Answer Yes to Are you starting at a new practice?
  • Click Add Practice
  • Using the postcode search, enter the postcode of your new practice, and click on the search icon
  • Choose your practice from the list
  • Select your role – Principal or Salaried
  • Enter your level of commitment, as a number – maximum commitment cannot be more than 100% across all employment
  • Enter or select your start date
  • Click Add Practice to add practice details
  • Click on Submit and then OK to confirm
  • A Case ID will be automatically generated and sent to you for reference

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Changing your existing practice

  • Click Employment Details and current practice details will be displayed
  • Click the Edit button next to your current practice details
  • If you are terminating your employment at your current practice, select Yes and enter your end date
  • If you are not terminating your employment at your current practice, you will be asked if you are changing your level of commitment – answer Yes or No
  • Change your level of commitment as appropriate, as a number – maximum commitment cannot be more than 100% across all employment
  • Click Submit to confirm the change request
  • A Case ID will be automatically generated and sent to you for reference

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Change of status

You can change your status - to salaried GP or GP Partner or GP Locum easily. There is a Performer Management User Guide also available.

 

Good to know

You are still able to practice whilst your change of status is being processed. 

 

To change status to Salaried GP or GP Partner

If you want to change your performer type to GP contractor (salaried GP or GP Partner only) you can do this on the Employment details section.

  • Click Employment Details
  • Your current role will be displayed
  • Click Edit in the Action column
  • Answer the questions in Change Practice Details
  • Click Submit to submit the change request
  • Once you have submitted your change request, a Case ID will automatically be generated by the system, which you should use if you need to correspond with PCSE regarding the change request
  • You will receive a letter from PCSE when the change has been successfully updated on the National Performers List.

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To change your status to GP Locum

If you want to tell us about becoming a locum please change your employment to reflect this using Employment Section.

  • Click Employment Details and current practice details will be displayed
  • Click the Edit button next to your current practice details
  • If you are terminating your employment at your current practice, select Yes and enter your end date
  • Click Submit to confirm the change request
  • A Case ID will be automatically generated and sent to you for reference

This process does not remove you from the Performers List. It sets your status to a default of registered with licence, which indicates you are working as a locum.

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To change your Performer Type

If you want to tell us about that you have completed your training and want to change your Performer Type from GP Registrar to GP performer:

  • Click Performer Type on the PCSE Online Performer Home Page
  • Your current performer type will be displayed
  • Select the appropriate performer type
  • You must upload evidence that you have completed your training
  • You can upload evidence of indemnity or insurance to cover your new role
  • Click on Submit
  • A Case ID will be automatically generated and sent to you for reference

This process does not update your Employment details. It sets your status to a default of registered with licence, which indicates you are working as a locum.

If you are working as a salaried GP or GP Partner, update your practice information in the Employment Details section.

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Change of personal details

You are able to change your name, address and telephone number in the Personal Details section of your PCSE Online Performer Home Page. The Performer Management User Guide is also available.

 

Quick Links

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To change your name

  • Click on Change Name at the bottom of the page
  • Your existing details will be displayed
  • Make any changes and submit
  • You’ll be asked to confirm your changes – click on OK
  • You’ll receive an automatically generated Case ID for your reference

Only update your name on the Performer List for England after you have updated it with your regulatory body

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To change your telephone number(s)

  • Click on Change Telephone Number
  • Your existing number(s) will be displayed
  • Make any changes and submit
  • Confirm your changes – click on OK
  • You’ll be sent an automatically generated Case ID for your reference.

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To change your address

  • Click on Change Address
  • Tell us if you’re changing your residential address or GMC registered address
  • Enter your postcode in the search box, and then choose your address from the displayed list, or you can enter your address manually
  • Click OK to submit the change
  • Confirm the change by clicking on OK
  • You’ll be sent an automatically generated Case ID for your reference.

Only update your GMC registered address on Performer List for England after you have updated it with your regulatory body

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24 Hour Retirement

Select 24 Hour Retirement from the menu on the PCSE Online Performer Home Page.

  • Select your last day of service – please note the requirement in the regulations states this should be at least three months’ from today’s date
  • Select the date when you will return to service
  • If the date you have selected as your last date of service is less that three months’ from today’s date, you will need to provide a reason
  • Click Yes if you wish to apply for NHS Pension Scheme Retirement Benefits
  • Click No if you don’t
  • Click Submit
  • Read the confirmation message and click OK to submit your request for 24 Hour Retirement

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Withdrawal from the GP Performers List 

You must give at least three months’ notice for your withdrawal - resignation or retirement - from the Performers list or give a reason why this is not possible.

 

Resignation or retirement

  • Click on Withdrawal from Performers List 
  • Select your last date of service from the calendar – if you submit a date that this less that the requirements stated in the regulations, enter a reason
  • Choose Resignation or Retirement as the reason for withdrawing from the Performers List
  • Choose Yes if you wish to apply for the NHS Pension scheme retirement benefits 
  • Click Submit
  • Read the confirmation message and click OK to submit your withdrawal request 

You will not be able to work for NHS England after the last date of service.  

You can retract this request at any time up until this date from the Performer Home page. 

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Death of a Performer

We support practices at this understandably difficult time, by dealing with a notification of GP’s death in service.

Practices can notify us by:

  • sending an email to pcse.performerlists@nhs.net, with Death in Service as the subject, with the GP’s details
  • calling the Customer Service Centre on 0333 014 2884, choosing 2 for Performer list and speak with a member of our team

The Performer List team will use the information you give us to update the Performers list promptly.

Find out more about pension queries related to death in service.

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FAQs

General

PCSE Online is a web-based system for submitting and approving Performer List change notifications and Performer List applications.  Practices, Performers, CCGs and NHS England can access the service via the PCSE website with a unique login ID and password. Some users may already have access to PCSE Online for ordering supplies and tracking medical records. Users who already have access to PCSE Online, will not be assigned Performers List related roles and if these users require access they will still need to follow the user management guidance to gain access to the new services.

PCSE Online is a secure web based syetem and uses encrypted communications.

We recommend that your browser should support Transport Layer Security 1.2 (TLS1.2). Currently the following browsers, and all subsequent versions (v) after those stated in the list below, support TLS 1.2:

  • Chrome - v30 and later
  • Firefox - v27 and later
  • Internet Explorer - v11
  • Opera - v17
  • Safari - v5 on iOS and v7 on OS X

 

You will require your own user ID and password to access the system.

The online service will bring a number of benefits:

    • Be validated in real time, flagging up any errors or omissions before the application can be submitted
  • Reduce the number of applications returned to sender due to missing or incomplete information
  • Give greater visibility to track and trace applications online
  • Remove the need to complete NPL1, NPL2 or NPL3 forms

The new online service will be available from 2nd December 2019.

PCSE Online is web-based, so you will need to be connected to the internet. You can use PCSE Online on any device that has internet access, including laptops, tablets, mobile telephones and desktop computers

Where the issue relates to connectivity or something not related to PCSE Online, please contact your own IT Helpdesk.

Where the issue relates to PCSE Online please contact PCSE via the online enquiry form.

To do this go to the Contact Us page of the PCSE website and select “Performers List” from the drop-down list of subject enquiry types.

Complete the details requested and state in your message that you are having problems logging in to PCSE Online.

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New Applicants

Applications to join the National Performers List are made via PCSE Online. You will need to register as an applicant in order to access the online application form.

To register go to https://secure.pcse.england.nhs.uk/PL.  Where it says “Register as a”, select “Register as a Performers List Applicant” from the drop down menu.  You will then need to enter your details to register as an applicant.  Once registered, you can complete the application on PCSE Online.

Further details on how to register and create an application can be found on our website https://pcse.england.nhs.uk/services/performers-lists/  in the user guide PCSE Applicant User Guide.

You can track the status of any application or change request status on the home screen of PCSE Online. When the status of your application or change request is updated, you will receive an email notification signposting you to PCSE Online for further information.  If you need to contact the PCSE Customer Service Centre for any reason, please quote the unique reference number which was emailed to you on submission of the application/change. Further details can be found on our website https://pcse.england.nhs.uk/services/performers-lists/ in the relevant user guide PCSE Applicant User Guide or PCSE Performer User Guide.

Please contact PCSE via the online enquiry form to update the referee information you originally provided as part of your application.

To do this go to the Contact Us page of the PCSE website and select “Performers List” from the drop-down list of subject enquiry types.

Complete the details requested and state in your message that you would like to change your referee information.

  • If you are replacing a referee, please provide the name of the referee originally supplied in the application which you would like to replace.

Please also provide the following information regarding your new referee:

  • The referee name
  • The referee address
  • The referee telephone number
  • The referee email address
  • Your relationship capacity
  • The length of time you have known the referee
  • The job role the referee relates to
  • Confirmation of whether the referee is a clinical or non clinical practitioner

 

Please note: by sending the new referee details to PCSE, you are confirming that the referee has consented to be your referee.

Where a reference has not been returned within the required timescale, the Case Handler processing your application may contact you direct to request that you provide alternative referee details.

All applications to join the National Performers List, supporting documentation and information change requests should be done through PCSE Online.

This should be a copy of your current Passport, or where you do not have a passport an acceptable form of photographic ID  as defined on the Disclosure and Barring Service website (eg current Driving Licence Photocard [full or provisional] – UK, Isle of Man, Channel Islands or EU).

Where you are required to upload supporting documentation via PCSE Online you will be prompted.  The following field will be present. 

Click on ‘Browse’ to search for the document you wish to upload.  Navigate to the relevant document and once you have found the document double click.  Click the upload icon to the right hand side to upload the file to PCSE Online.  A green ‘File Successfully Uploaded’ box will drop down from the top right hand corner to confirm the file has been uploaded.

Please check the type and size of document you are trying to upload.  PCSE Online permits the following file types to be uploaded:

 

MS Word Document Types

MS Excel Document Types

Image Document Types

.doc

.csv

.png

.docb

.xls 

.svg 

.docm

.xlsx

 

.docx 

.jpeg   

 

.dot 

.jpg    

 

.dotm 

.gif  

 

.dotx 

.tif      

 

.pdf 

.bmp 

 

.txt

.img

 

 

File size is restricted to no more than 4MB per HTML.   Please note that if you are trying to upload 5 documents in the certificates page, the size of all these five documents should not be greater than 4 MB per request. 

  • Draft – Not yet submitted
  • Submitted – Application has been submitted into PCSE for processing
  • Undergoing Detailed Checks – Application or change has been submitted and received by PCSE. PCSE will process the request and send through to NHS England for a decision.  When this happens, you will receive an email notification.
  • Under Consideration – Application or change has been processed by PCSE and sent through to NHS England for consideration. You will receive an email notifying you when a decision has been made.

N.B. In some cases there may be an additional status of ‘awaiting NHSE response’ and this will be when you as the applicant have rejected the conditions imposed on your application to join the National Performers List.

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Existing Performers

The information that PCSE currently holds about you will be displayed on the new system. Please check that this information is correct and if it isn’t you will need to amend your performer list record via PCSE Online.

There are three ways to add or update a GMC email address:

  • Log into your GMC Online account & update this in the ‘My details’ section
  • Send an email to gmc@gmc-uk.org (if this is sent from your new email address you will be asked security questions to verify your identity)
  • Call the GMC on 0161 923 6602

You can make changes to the following details via PCSE Online:

  • Personal details
  • Employment details
  • NHS England Local Office details
  • Performer type

You can also withdraw from the Performers List via PCSE Online and apply for 24hr Retirement (Medical Performers only)

If you are not already registered to use PCSE Online, details on how to register and manage your performer details can be found on our website https://pcse.england.nhs.uk/services/performers-lists/ in the user guide PCSE Performer Management User Guide.

You can do this via the “Home Screen” on PCSE Online. Further details can be found on our website https://pcse.england.nhs.uk/services/performers-lists/ in the user guide PCSE Performer Management User Guide.

  • Pending – Change request has been submitted for processing
  • Assigned – Change request has been submitted and PCSE will process the request. You will receive an email notifying you when a decision has been made.
  • Awaiting NHS England Decision – Change request has been submitted and is with NHS England for consideration. You will receive an email notifying you when a decision has been made.
  • Closed – Change request is complete.

The Performer List service is now accessed via PCSE Online. GPs are responsible for updating any changes to their entry on the Performers List, such as personal details and employment details, including number of sessions worked.

To update number of sessions worked:

  • Log in to PCSE Online and navigate to the Performers List home screen.
    Click on Employment Details in the left hand menu. Your current employment details will be displayed.
    You will be asked Are you starting at a new practice?, select No.
  • Please enter the amount of sessions, as a percentage, without including the % symbol. Level of commitment is shown as a percentage. 100% equals ten sessions per week (full time), 50% equals five sessions. Level of commitment cannot amount to more than 100%, even if working at multiple surgeries.
    Click Submit to complete the change request.
  • A pop-up box will appear to prompt you to confirm the change request. Click OK to confirm, or Cancel to return to the previous screen.
  • Once you have submitted your change request, a Case ID will automatically be
    generated by the system. You should use this in any correspondence with PCSE
    regarding the change request.
  • You will receive a letter from PCSE when the change has been completed.

A user guide for performer management can be found here.

This depends on the type of change you are applying to make.  If you are changing your practice this will require approval from your NHS England regional team or CCG.

Yes.  Once your change has been approved on PCSE Online you will need to submit a new Estimate of Pensionable Profit form.  This should be submitted to PCSE using the Contact Us form on PCSE Online.

You will receive an email from PCSE asking you to check PCSE Online to view the changes made to your status.

The number of sessions you work is now a percentage. If you work 10 sessions a week in one practice, this will be 100%.  If you work 6 sessions in a practice, this will be 60%.

To update this information, log into PCSE Online, and go to the Performer List Services home screen.

In the left hand menu, choose Employment Details. 

 

 

 

Please refer to the Employment Details user guide.

If you experience any difficulty with changing your session information, please contact our Customer Support Centre on 0330 014 2884.

 

 

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Practice Managers

Please notify your NHS England Local Office of the death of a Performer. 

NHS England should notify PCSE via PCSE Online. Details on how to do this can be found in our guide, PCSE NHS England Local Office User Guide.

No – only PCSE and NHS England can view the documents.

We are continuing to process NPL2 and NPL3 forms that were submitted before 2nd December and we anticipate that these forms will take up to 6 weeks to be processed. Please do not resubmit applications via PCSE Online if you have already submitted them on NPL forms before 2nd December.

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