Practices & Performer List
We can no longer approve or reject Medical employment change cases on our dashboard. What's changed?
Following the recent NHSE and PCSE change to the employment change process, practices no longer approve or reject medical employment change requests.
Any case on your dashboard that cannot be actioned will need to be progressed by PCSE - please raise a case by submitting a 'New Performer List enquiry' form.
We have cases sitting on our dashboard that we can’t clear — what should we do?
Under the updated process, practices cannot progress these cases. Please contact PCSE so the application can be moved forward - please raise a case by submitting a 'New Performer List enquiry' form.
The dates in the case are wrong — can we amend them?
Practices cannot amend dates directly, but PCSE can update the dates where Practices or ICBs provide the correct information.
Please share the updated date(s) with PCSE and we will amend the record - raise a case by submitting a 'New Performer List enquiry' form.
A GP is showing against our practice but they do not work here — what should happen next?
The GP will need to update their Performer record in PCSE Online, so that the practice they are working at is correct.
How do I inform PCSE of a change of practice address?
Where a practice is changing its address only (and not as part of a merger with another practice) they will need to inform PCSE once the change has been approved by the commissioning organisation.
Please go to the online enquiries form, and select ‘Performers List’ from the drop down menu. Please complete the details requested, and in the message box, please state that you wish to inform PCSE of a change to practice address that is not related to a practice merger. Please also attach/upload evidence from your commissioner that confirms the change of practice address
The GP practice must also make a request either on letter headed paper, supply a recent invoice, or complete a GP practice banking declaration (where both the GP bank and GP address has changed). These documents should include the GP practice code, GP practice name and the new GP address, please send it to the GP Payments team via the online enquiries form.
PCSE will then update our records to reflect the new practice address.
Please note: personalised stationery can only be ordered through PCSE Online once NHS BSA notify Xerox of the new address. Please contact PCSE.PracticeChanges@nhs.net with any urgent requests for personalised stationery. The Practice Changes team will check that NHS BSA have been informed of your change of address.
If the practice address is changing due to merger, please click here.
How do I inform PCSE if our practice has changed its name?
Where a practice is changing its name only (i.e. not merging with another practice) they will need to inform PCSE once the change has been approved by the commissioning organisation.
Please go to the online enquiries form, and select ‘Performers List’ from the drop down menu. Please complete the details requested, and in the message box, please state that you wish to inform PCSE of a change to practice name that is not related to a practice merger.
The practice will also need to complete a Bank Mandate and send it to the GP Payments team via the online enquiries form.
Once we have approval from the commissioner, PCSE will then update our records to reflect the new practice name.
If the practice name is changing due to merger, please click here.