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Missing Years (T1)

On PCSE Online, I can see my employee contribution statements/annual statements until 22/23. On NHS Pensions, the benefits statement only goes to 2019. Why do NHS pensions say that 20/21 and 22/23 are outstanding?

The NHS Pensions system (Pensions Online) can only be updated in sequential order, so if there are any years without an approved certificate, this causes a gap in the member's record. 

If you can see there are now no missing years on PCSE Online, please contact PCSE to request that we check that you record on the NHS Pensions system has been fully updated based on the approved certificates showing on PCSE Online. 

Please visit the link below, this page shows all ways you can contact us. https://pcse.england.nhs.uk/contact-us/gp-pensions-enquiries

The listing screen shows 2015/16 is missing. I've contacted PCSE in the past, but nothing has been resolved to date.

If you have previously submitted your 2015/16 certificate (or any other year that is showing as missing) and have and active case reference, please contact us to ask for an update. 

If you need to contact PCSE please visit the link below, this page shows all ways you can contact us. https://pcse.england.nhs.uk/contact-us/gp-pensions-enquiries

Can we still submit Type 1 or Type 2 forms for missing years i.e. 2021/22?

If you are aware of any previous years that are missing certificates, please submit the appropriate form for the missing year via PCSE Online. If you have downloaded an Excel form from the NHS Pensions website, you can submit  via the GP Pensions contact us form. 

I can't see a form I've completed, the last one is 2021/22. Some previous years say initiated, but I know they are not completed, how can I redo those years?

If any years are showing as already initiated in the Type 1 or Type 2 screen, you need to go the Listing Screen button to see forms that are in draft status or have already been completed or processed. 

If this doesn't resolve the issue then please contact PCSE. Please visit the link below, this page shows all ways you can contact us. https://pcse.england.nhs.uk/contact-us/gp-pensions-enquiries

Will the 22/23 certificate be accepted if the previous year's certificate says it hasn't been declarated?

You can submit your 2022/23 form, and it will be processed. However, pension records can only be updated sequentially.

This means that, if any certificates from previous years are missing, contributions for the most recent years will not show on the NHS Pensions system.

For instance, if a certificate is missing for the year 2015/16, then the Total Reward Statement (TRS) will only reflect the pension figures up until 2015, even if the certificates for more recent years have been submitted.

If you are aware of any previous years that are missing certificates, please submit the appropriate form for the missing year.

How do you know that a year is missing?

The listing screens on PCSE Online allow members to see their previously submitted Type 1 or 2 forms. 

You can find the listing screen by logging into PCSE Online, select Payments and Pensions, select Pensions, then select the appropriate option, eg Type 1 or Type 2. You can then click on ‘NHS Pension Scheme Annual Income listing’, and this is where you’ll see all current and previous forms.

You can sort the ‘Financial Year’ column to easily check if forms for all years are showing as approved or if any years are missing.

The NHS Pensions system (Pensions Online) can only be updated in sequential order, so if there are any years without an approved certificate, this causes a gap in the member's record. 
 

How do I submit missing certificates?
  1. Submit missing certificates for 2015/16 to 2022/23 on PCSE Online if possible.
     
  2. If you can’t submit online, download the forms from the NHS Pensions website and send them via the Contact Us form on the PCSE website.
     
  3. For certificates before 2015/16, use the appropriate amnesty forms from the NHS Pensions website and submit via the same Contact Us form.
     
  4. If you need to submit a 2023/24 Type 1 form, download it from the NHS Pensions website and submit it via the Contact Us form.