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July 2017 2017 How to claim your CET grant in 2017

The window for submitting Continuing Education and Training (CET) claims to PCSE opened on 1 July 2017 and will remain open until 31 October 2017.

Claims for CET undertaken by ophthalmic practitioners between 1 January to 31 December 2016 must be submitted during this period and should be sent to pcse.optical@nhs.net

As a reminder, CET allowance payments are payable to contractors.  A payment can be claimed by a contractor in respect of either:

  1. CET he/she has undertaken personally in the year between 1 January to 31 December 2016.
  2. CET undertaken in the year between 1 January to 31 December 2016 by an ophthalmic practitioner on the Ophthalmic Performers List.

The CET allowance for 2016 is £545.

To submit a claim, please follow these steps:

  1. Complete the form which can be found via this link or on the Department of Health Website
  2. Sign and date the form in the appropriate place(s)
  3. Scan the signed form and attach to an email
  4. Put ‘2017 CET claim’ in the email subject header
  5. Email to pcse.optical@nhs.net

Each claim received will be assigned a case reference number.  We will send you an email confirming that number which should be quoted in any subsequent correspondence. Please ensure that the details you have registered with PCSE are up to date and correct.

Please note you are asked to submit only one claim form per email so that each form has a unique case reference that can be tracked.  

The preferred route for submitting CET claims is by email to pcse.optical@nhs.net but if you prefer to submit by post you can send to:

Primary Care Support England
PO Box 350

If you are including CET claims with GOS claims, please ensure that you group the CET claims together and place them on top of the GOS claims to enable them to be identified and processed more easily.

Important: Claim forms submitted to any other email or postal addresses will not be processed. 

July 2017 2017 Applying to join the National Performers List - A guide for foundation dentists

PCSE and NHS England have produced a guide to take foundation dentists step by step through the process of applying to join the Performer's List. Click here to download the guide.

July 2017 2017 The process for redirecting confidential patient information

From May 2015, PCSE sites were required to stop redirecting confidential patient information on behalf of GP practices, as this process did not comply with NHS England information governance or current legislation.  GP practices should mark envelopes ‘return to sender’ and send the information back (in bulk/ batches if necessary) to the provider who sent it initially. NHS England confirmed this process in a letter to GP Practices in May 2015.  Please click here to view this information

July 2017 2017 Submitting GOS claim forms to PCSE

To ensure we can process your claims as efficiently as possible please could we ask that you send all your GOS claim forms by the agreed submission dates to the Darlington address below.  


Submitting forms to the Preston office or anywhere other than Darlington could result in delayed payments.


All GOS claim forms with accompanying new tailored submission headers, should be sent to:


Primary Care Support England

PO Box 350




If you would like to courier forms to us, there is a separate address that courier firms should use, which is:


Capita Document & Information Services (PCSE)

Unit 1

Roundhouse Road

Faverdale Industrial Estate




A list of all claim form submission dates for each area can be found here.


Your support in this matter will enable us to ensure we can make your payments according to the agreed timescales.

June 2017 2017 GP registrar trainee programme

Planning is underway for the August 2017 registrar trainee programme to ensure all registrars are added to the National Performers List in a timely manner.
To ensure PCSE can process any reimbursements due as smoothly as possible we have produced some guidance on the information required from practices.
New registrar placements (for areas where there is no lead employer)
In order for payments to be set up for new registrar placements, please ensure:

  • That salary forms  (K4)  are fully completed in conjunction with your registrar(s) There are no non-mandatory fields  
  • That all K4s are sent to your Health Education England (HEE) contact as soon as possible after completion (and by 30 June latest for the August GP registrar intake). HEE will then need to send these forms to PCSE prior to the registrar starting in your practice 
  • A recent payslip is required to identify registrar’s incremental date to ensure salary payments are setup correctly. Please ensure that you send this along with the completed K4 form to your local Health Education England programme office.