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January 2021 Not yet moved to online GOS claims?

Getting online is simple, to help you get started and to support you through the transition we have designed a number of resources for you. To access these resources or to find out what other contractors are saying about the online GOS claims service read more at the PCSE website here


To find out more about online GOS claims - book your place on one of our webinars 

We are holding two webinars on 14 and 19 January, hosted by Katrina Venerus, where you can find out more about the benefits of moving online and how to submit electronic GOS claims using PCSE Online. This is also your chance to ask questions and have us demonstrate any specific scenarios you would like to see. 

Sign up to the webinar by clicking on the icons below:


If you can’t make the webinar, then this will be recorded and published on our YouTube channel the following week.  


New style paper GOS forms available to order from 11 January

If you are not able to submit GOS claims online by 1 February 2021 you will need to use the new style paper forms. Any claims for sight tests dated from 1 February 2021 onwards submitted on old forms will be rejected as they cannot be processed by PCSE. 

If you need any supplies of new paper GOS forms, you will be able to order them from Monday 11 January 2021.  

Current paper GOS forms for use up until 31 January 2021 can be ordered up until Sunday 10 January.

How to order new forms

The forms will be available to order via the PCSE portal from Monday 11 January.  

The current forms will no longer be available to order from this date.  

Online GOS users - ordering paper forms 

Please note that, if you currently submit your claims online then you will only need a contingency stock of these new forms.  


January 2021 Cessation of new Lloyd George Envelope Production

A step closer to a digital NHS - the Lloyd George envelope digitisation project

The Lloyd George envelope digitisation project aims to digitise the historic paper patient records held by practices. As part of this project the way you manage medical records for new patient registrations is changing. The production and distribution of new patient paper Lloyd George envelopes will be stopping in January.

The digitisation project will reduce the burden associated with the movement of paper records and free up space in your practice that is currently used for storage of these records. At some practices this may provide additional office or clinical room capacity, improving patient experience.

Not only will these changes help us to become one step closer to a digital NHS, it also has environmental benefits too. Both NHSEI and PCSE are committed to being responsible organisations and are working together to reduce our carbon footprint for the services we deliver. This change will result in over 16 less tons of paper being produced and distributed across the country, which is the same weight as ten cars and equates to felling 200 trees!

What does this change mean for our practice?

From January you will no longer receive a new paper Lloyd George envelope for a first time registration such as a baby or new entrants to the NHS.

For frequently asked questions please click here.


December 2020 Ordering your Covid-19 lateral flow antigen self-testing kits

Latest Updates

Orders placed after 17 January

Test kits ordered before close of business on 17 January will be delivered by 29 January. 
Any kits ordered after this date will be delivered in line with your expected delivery day. This means you will still be able to obtain test kits for any new members of staff. 


Maximum Order Quantity changing from 18 January

The maximum order quantity of test kits will change from 100 to 27 from 18 January.
Please note, orders over 27 will be cancelled, as will duplicate orders.  If you require more than this please contact pcse.urgentsupplies@nhs.net.
From 18 January, you can place orders of Covid test kits alongside other supplies items, rather than on separate orders.


Delivery of testing kits

If you ordered your testing kits before 30 December, delivery will be in early January. Orders placed after 30 December will be delivered from mid-January onwards.
Please check back regularly for updates.


Following the letter NHS England and NHS Improvement sent to all contractors on 16 December about the rollout of lateral flow testing devices for COVID-19, we have invited contractors over recent weeks to order their testing devices for their patient-facing staff. 


Ordering your test kits

If you have not yet placed an order for testing kits, please place your order as soon as possible and it will be processed.

Log into PCSE Online here to place your order for the self-testing kits. Your order will be delivered from mid-January. Orders placed before 30 December will be delivered in early January.


Available support

For queries on ordering or getting access to order, contact PCSE via the Contact Us form here. Choose Supplies as the category and type of enquiry and put Test Kit as the subject.

Use the tiles below to view the SOP, FAQs and information leaflet or click here. If after reviewing this information, you have any questions or require any additional support, please email england.covid-lfd@nhs.net. This email address is only for queries around how to use the kit and where to send results etc.


Frequently Asked Questions

When will I receive my invite and instructions on how to order my test kits?

Invitations to order will be staggered across NHS England and NHS Improvement regions to ensure a smooth ordering process (this means not all providers may receive an invitation this week)

How can I prepare for ordering our test kits?

Contractors should notify the person who manages their PCSE supplies orders and their PCSE main contact that an invitation will be emailed in the next few weeks.

I can’t access PCSE Online, what should I do?

If you are not already registered for PCSE Online services, you can please contact us by completing the online enquiry form and selecting the ‘Register for PCSE Online’ option on the enquiry type. To look up your Organisation code, visit the NHS Digital ODS Portal

When will the test kits be delivered?

The delivery window for test kits will commence week commencing 4 January, and deliveries will continue throughout January 2021. Be sure to order your test kits as soon as you receive your invitation to order, to ensure you receive your tests in January.

How many tests are in one box?

There are 25 tests in one box, enough to last one individual 3 months.

How many kits should I order?

You should order one box of tests for each patient-facing staff member, including temporary patient-facing staff.

How do I check that my order was accepted?

You can check your order was placed correctly by going to the Orders Placed page. If you encounter a blank page after placing your order, please check the Orders Placed page to make sure multiple orders aren't placed by mistake. 

What happens if an organisation misses the order window deadline of 30 December?

If you have not yet placed an order for testing kits, please place your order as soon as possible and it will be processed. Your order will be delivered from mid-January. 

Last updated 18 December 2020


December 2020 Reminder to order your needles for the flu vaccine

Order your needles now for the flu vaccine

Just a reminder that, if you are using the Flublok vaccine as part of the expanded flu vaccination programme this year, please note that the manufacturer doesn’t supply a needle with this vaccine.

Chapter 4 of the Green Book on immunisation procedures recommends you use FTR163 which is a 25mm 23G (blue) needle.

To order these needles you can do this easily using the PCSE supplies portal. Once you are logged in to the portal just search for ‘FTR163’ in the supplies section to order these to your practice in your next delivery. 


November 2020 Important Update about tracking labels for GP Practices

We have been informed by our national printing centre that a small number of employees have tested positive for Covid-19. This means they will not be able to provide tracking labels for GP practices this week (week commencing 23 November).

We expect the tracking label production to return to normal from next week.

If you have any queries in relation to this, please contact the team using the 
online form.

We are sorry for any inconvenience caused by this.