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July 2018 CET Claim window open for 2018

The Department of Health & Social Care have now published the 2018 CET Claim Form.  The window for submissions opened on 2 July 2018 and will remain open until midnight on 1 November 2018.

This year, a new process for submitting 2018 CET claims via our online enquiry form has been agreed to ensure practices are sent an acknowledgement email when a claim has been received.  The subject of the acknowledgement will include the name of the performer that the CET is for, to help easily identify the claim.
Further details explaining the new process are available on our dedicated CET page and the online submission form can be found on the Contact Us page.  Simply select 'CET Claim' from the drop down menu and you will be taken to the dedicated submission form.

FAQs and guidance on CETs.


June 2018 New process for returning previously rejected GOS forms

PCSE is introducing a new process for practices to follow when returning previously rejected GOS forms. The new process will help ensure we process previously rejected GOS forms as efficiently and accurately as possible.  With immediate effect, please can you:

  • Separate any previously rejected GOS forms from your normal/new GOS form submissions
  • Put a cross (X) in the top right hand corner of each previously rejected form
  • Batch them together using a separate batch header for each GOS form type
  • Write clearly on the batch header/s ‘PREVIOUSLY REJECTED’ underneath the name and address for payment box and securely fasten each batch together
  • Return the rejected forms to PCSE along with your normal GOS submissions to the usual addresses: Post to Primary Care Support England, PO Box 350, Darlington, DL1 9QN or courier to Capita Intelligent Communications, Building 17, Units 2 & 6, Lingfield Point, McMullen Road, DARLINGTON, DL1 1RW.

Any rejected forms that have already been updated and returned will be processed for payment.

The process for submitting new GOS forms remains the same and can be viewed on the PCSE website here.
If you have any queries regarding this new process for returning previously rejected forms, please contact us via our enquiries form, selecting ‘Ophthalmic payments’ as the subject enquiry type, or call us on 0333 014 2884.

Thank you for your support.

May 2018 Important update regarding paper stock items/supplies availability

PCSE has been advised that third party suppliers currently have limited supply or are out of stock of the items listed below.

Please see the tables below for an update on when the new stock is anticipated to be available. NHS England has advised of some interim measures which are also detailed below.
This page will be kept up to date with information on the availability of these items.
Urgent queries regarding out of stock items should be emailed directly to NHS England at: ENGLAND.SMTinfo@nhs.net.






FP25A Dental Record Envelope (Brown)


Out of stock in most areas. Stock due to be delivered in July.







Temporary Services form

Out of stock.
The form is available to download and print. Click here to download the form from the NHS Choices website.


Methotrexate Treatment Booklets

Out of stock in some areas.







Application for certificate of prepayment of prescription charges.

Out of stock in some areas




April 2018 Private pension payment queries - Information for GPs

Please note that PCSE is unable to answer queries regarding private pension schemes. NHS England advises
practitioners to contact the CCG or NHS local area team that requested the deduction of private pension contributions from the practice payment.

April 2018 Important information: postal address for PCSE

Some correspondence for PCSE is still being received by the previous NHS England PCS sites and these will start to be returned to sender.  To ensure your queries and requests can be processed as efficiently as possible, please ensure you are aware of the correct contact details to use, which can be found here.