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September 2017 National Association of Primary Care (NAPC) Conference

PCSE has a stand at this year’s NAPC conference, which is taking place 18-19 October at the NEC in Birmingham.  If you are attending the conference, please come and visit us at stand L28 to learn more about plans for giving our customers easier access to services through PCSE Online.

August 2017 New process for receiving GMS3 forms (temporary resident forms)

The process for receiving GMS3s for patients registered at GP practices is changing. Currently, completed GMS3 forms are emailed to the main contact we hold for each practice. Following feedback, and to further improve security, completed forms will shortly be available to download from the PCSE portal. 

From 1 September all GMS3s for patients registered at your practice will be uploaded to the ‘Records’ section of the PCSE portal, ready for you to download.

  • How to view forms: Forms will be uploaded to the ‘GMS3 Forms’ area in the ‘Records’ section of the portal. Click on ‘Download GMS3 Forms’ to view the list of forms for your practice.

  • How to download forms: To download a GMS3 form, click on the ‘Download’ option next to each form and then print and store, or file electronically in the patient’s medical record. All GMS3 forms received for download by your practice will remain visible on the list until they are archived by your practice.
  • How to archive forms: To archive a GMS3 form, please select the ‘Archive’ option next to the form. This option will only become visible after the form has been downloaded for the first time. Please note that once a GMS3 form is archived by your practice, it will be removed from your GMS3 download list, and will no longer be accessible via the portal.

The main contact we hold for each practice will receive an email notification each time a new form is available for download. If they would prefer not to receive these notifications, they can opt out by selecting the ‘Opt Out’ button which can be found on the header of the GMS3 download page.



August 2017 New medical records movement service – phase two go-live date announced

The new medical records movement service was rolled-out to practices in phase one (North of England and East Midlands) on 18th July 2017. These practices now receive tracking labels for records deducted from their practice.  Records are individually bag and labelled, and then delivered directly to the requesting practices, or into long-term storage.

The new service is working well for practices in phase one and PCSE and NHS England are pleased to confirm that the next phase of the roll-out will go live week commencing 2 October 2017.

Practices in phase two (covering the West Midlands) will receive an email on September 5 2017 which will inform them that their practice will start to use the new service from October. PCSE will send this to the main contact held for each practice. A pack of information will also be delivered to each practice in phase two three weeks prior to the introduction of the service.

Benefits of the new service include:

  • A more secure service ensuring patient confidentiality
  • Online tracking of record movements
  • Faster movement of records between practices*

*The new service remains highly dependent on the timely release of records from storage facilities and from GP practices.

August 2017 New ‘how to’ guide for viewing GP registrar payments on Open Exeter statements

In response to feedback from practices, a new guide on how to view GP registrar payments on Open Exeter statements is now available to download here.

August 2017 New guide to GP registrar payment and expenses forms


In order for the correct payment of GP registrar salaries and expenses to be made, a number of forms need to be fully completed.  To assist with the completion, PCSE and NHS England have produced a quick guide which covers: 

    • Which form is required for the circumstance
    • Who needs to be involved in completing each form
    • How and where to return forms

The guide can be downloaded here.

Please note that the payment forms are being updated to take into consideration the new junior doctors contract. We will be in touch when the forms have been changed. For now use the forms on the guide.