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June 2017 Registering new patients at your practice

Registering new patients at your practice

Whilst all clinical systems are slightly different, we have pulled together some hints and tips to help ensure patients can be registered at GP practices as smoothly as possible. Please click here for further details.

June 2017 National roll-out of the new records movement service

National rollout of the new records movement service

NHS England and Primary Care Support England (PCSE) can confirm that the new records movement service will start to be rolled-out to all practices nationally. The new service should improve the process for all practices.  Please download our records roll-out bulletin for further information.

June 2017 Cervical screening: National operational review group

As part of PCSE’s commitment to providing a supportive service for the national call/recall cervical screening programme, we hold a monthly operational review meeting with regional representation from Screening and Immunisation Leads (SiLS) and laboratory colposcopy. 

The meeting is an opportunity to look at ways we can improve how we work together, hear your feedback and share updates.  It is chaired by Kirsty Wenzel, Head of Screening at PCSE, and takes place monthly via teleconference and quarterly face-to-face.  If you are interested in joining the National Operational Review meeting or would like to find out who your representative is, please contact Kirsty Wenzel at kirsty.wenzel@capita.co.uk

 

June 2017 New dedicated email address for all ophthalmic payment queries

Based on feedback from our service users, PCSE has set up the following, new, dedicated email address for all ophthalmic payment queries:

pcse.optical@nhs.net

Please could we ask that you use this new email for all future ophthalmic payment queries and application submissions.  This will ensure your email gets to the right team as quickly as possible. The team will then log, review and respond to your query.

When emailing PCSE, please include the following information in the body of your email:

  • Your name
  • Your practice name, address and postcode
  • Your telephone number
  • Your Payments Contractor number (which can be found on your GOS submission headers)

You will receive an acknowledgement email, with a unique case reference number, when our team has started to process your enquiry. If the team do not require any further information from you, your request will be processed.

Please note, for security reasons, we can only log, action and respond to emails where the information, as described above, has been provided.  If this information isn’t included in the email, we will respond and request the information before reviewing the query or taking any further action.

 

June 2017 New email address for Market Entry applications and queries

Based on feedback from our service users, PCSE has set up a new dedicated email address for all Market Entry applications and queries:

PCSE.marketentry@nhs.net

Please use this new email for all future Market Entry queries, which will ensure your email gets to the Market Entry team as quickly as possible. The team will then log, review and respond to your query. For further information on the Market Entry application process, please click here.