GP Practice

Overview

GP practices are expected to manage PCSE Online access locally wherever possible using their own User Administrators.

You should contact PCSE if you need to create, update or remove a Main Contact, or if your practice does not currently have a User Administrator.

Roles PCSE can support for GP practices include Main Contact, GP Payments and Pensions User Administrator, and Performer List User Administrator.

Complete the User Administrator request form

To request support, you will need to download the form below, and complete the first two parts of the PCSE Online User Administrator Request Form for every user administrator role:

• Part A - Organisation Details
• Part B - User Administrator Details 

You will also need to complete the following parts, depending on the role(s) being requested:

• Part C - GP Payments and Pensions
• Part F - Main Contact
• Part G - Performer List

Requests must be authorised by an appropriate senior individual, such as a GP Partner, Caldicott Guardian, Company Director or an approved ICB representative. For more information on ICB approval, click here.

Please note, you will need to complete a separate form for individual users, but a user may have multiple PCSE Online roles.

What PCSE does and does not do

PCSE Online access is managed locally by organisations through their User Administrators.

PCSE can support organisations by setting up User Administration roles only, and only in specific circumstances.

PCSE can:

• create a User Administrator where an organisation does not currently have one
• create, update or remove a Main Contact
   

PCSE cannot:

• create or amend any other PCSE Online roles
• manage day-to-day access for users within an organisation

Once a User Administrator is in place, they are responsible for managing access for their organisation.