Pharmacy

Overview

Pharmacies are expected to manage PCSE Online access locally once the appropriate roles are in place.

You should contact PCSE if you need to create, update or remove a Main Contact, or if there is no User Administrator for your pharmacy.

Roles PCSE can support include Main Contact.

Complete the User Administrator request form

To request support, you will need to download the form below, and complete the first two parts of the PCSE Online User Administrator Request Form for every user administrator role:

• Part A - Organisation Details
• Part B - User Administrator Details 

You will also need to complete the following part:

• Part F - Main Contact

Requests must be authorised by an appropriate senior individual, such as a GP Partner, Caldicott Guardian, Company Director or an approved ICB representative. For more information on ICB approval, click here.

What PCSE does and does not do

PCSE Online access is managed locally by organisations through their User Administrators.

PCSE can support organisations by setting up User Administration roles only, and only in specific circumstances.

PCSE can:

• create a User Administrator where an organisation does not currently have one
• create, update or remove a Main Contact

PCSE cannot:

• create or amend any other PCSE Online roles
• manage day-to-day access for users within an organisation

Once a User Administrator is in place, they are responsible for managing access for their organisation.