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GP Payments and Pensions service


For the user management of roles for GP Payments and Pensions service, you'll need a GPP Practice User Administrator. The role can assign other GPP User Admins for your practice, and each practice can have a maximum of four user admins.

We would recommend that if a colleague with this role is leaving, you assign their role to another member of your team, for continuity of access and user management.

If your practice has no user administrator, please follow the process below.


Requesting User Administrator to be set up

Download the GP Payments and Pensions Practice User Administrator Certification form below. 

The form will need to be authorised by one of your organisation's approvers:

  • Lead GP/GP Partner
  • Company Director
  • Caldicott Guardian

Complete both parts of the form and return to

Once the GPPP Practice User Administrator is set up, they will be able to set up other GPPP Practice User Admins and assign the roles below:

  • View Claims
  • Claims Admin
  • Statements
  • Practice Estimates and salary change
  • Locum Applications
  • AVCs
  • Joiners and Leavers
  • Special Leavers

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